Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW Cleveland
Solon, OH
330 Reviews
Filter Reviews by Keyword
By Type
Showing 330 reviews
March 11, 2015
Efficient, effective and friendly What more can I say? Top-notch quality service, done in a timely manner, pricing is upfront, communication is great, and Steve and staff are friendly. What more can I say? Top-notch quality service, done in a timely manner, pricing is upfront, communication is great, and Steve and staff are friendly. More
by realitarian
Employees Worked With
Steve Savage
March 06, 2015
The purchasing process ran so smoothly! Craig Grove provided exceptional customer service from the test drive, to my ultimate purchase of my BMW X3. I appreciate his continued support and pr Craig Grove provided exceptional customer service from the test drive, to my ultimate purchase of my BMW X3. I appreciate his continued support and professionalism via email or phone; this is truly an exceptional perk, not the norm. More
by ssuvak
March 04, 2015
Debbie Bednar-Nashmy is the best I have purchased my last 3 cars, new and used, from Debbie Bednar. The experience is always perfect. I actually have her number on speed dial. I have purchased my last 3 cars, new and used, from Debbie Bednar. The experience is always perfect. I actually have her number on speed dial. More
by rd6216
Employees Worked With
Debbie Bednar
March 04, 2015
Excellent Personal Attention I purchased my first BMW from Debbie Bednar seven years ago. Since then, I have been sold on the brand and the salesperson. She is knowledgeable, atte I purchased my first BMW from Debbie Bednar seven years ago. Since then, I have been sold on the brand and the salesperson. She is knowledgeable, attentive, frank and personable. She knows the products and can best match your needs with the right vehicle and amenities. Over the years, my husband and I have made two additional purchases from her. Not once did we feel pressure to make a decision or close a deal. Each time the transaction was uncomplicated, even enjoyable! What's not to like? Friendly, professional attention and great vehicles! More
by GGM
Employees Worked With
Debbie Bednar
March 03, 2015
Donna made the purchase experience the best I have ever had This was my first experience with BMW Cleveland and my introduction to the brand. I could not have been more pleased with the level of professionalis This was my first experience with BMW Cleveland and my introduction to the brand. I could not have been more pleased with the level of professionalism and personal attention that Donna Steinel displayed during the entire process, for example, contacting me to let me know when the tags and plates would be arriving and showing me how the car's entertainment and navigation worked. I live two and a half hours away from BMW Cleveland and there is a level of trust that a buyer needs to develop when negotiating for a vehicle, unseen. Donna worked with me to get a fair deal and ensured that upon my arrival in Solon, that my leap of faith was fully warranted. More
by Zoe123
Employees Worked With
Donna Steinel
March 02, 2015
Purchased a 2012 - 528X Drive I had the pleasure to meet Craig Grove at BMW Cleveland dealership. He was very instrumental thorough and very helpful. He definitely made my decision I had the pleasure to meet Craig Grove at BMW Cleveland dealership. He was very instrumental thorough and very helpful. He definitely made my decision very easy. I was very happy and pleased with my experience. I strongly believe the dealership had done everything to earn my business. They were very responsive to my requests and have met my needs in a very short time. I would recommend this dealership. Ask for Craig, he will take care of you. More
by bmw5282012
March 02, 2015
Simple Purchase This purchase was very simple and without pressure. Jim did an excellent job of keeping the interest without suggesting time pressure or the like to m This purchase was very simple and without pressure. Jim did an excellent job of keeping the interest without suggesting time pressure or the like to make the sale. This low key approach fits well with your target customer More
by Pak
Employees Worked With
Jimmy Laumer
March 02, 2015
BMW Cleveland #1 in Customer Service I have been leasing cars from BMW Cleveland in Solon since 2009. Ron Wesley worked with me to get the best deal on every car. I appreciate the excelle I have been leasing cars from BMW Cleveland in Solon since 2009. Ron Wesley worked with me to get the best deal on every car. I appreciate the excellent service and friendly staff. I would recommend this dealership to anyone interested in buying or leasing a BMW. I drive a GT 328 and my husband drives a X6 and we couldn't have made a better choice. Thank you team BMW Cleveland for all of your help. Ron you are the best salesman!! More
by brian186
Employees Worked With
Ron Wesley
March 02, 2015
Our 1st BMW We have owned many vehicles over the years but had never been able to work out an acceptable deal with other BMW dealerships. Avery did a great job o We have owned many vehicles over the years but had never been able to work out an acceptable deal with other BMW dealerships. Avery did a great job of working with us to get to a price/trade value that we felt good about. The staff was welcoming and friendly. I look forward to getting my wife a X3 when her FX lease is up in 10 months. More
by wmmott01
Employees Worked With
Avery Wieder, Joe Tracey
March 02, 2015
Jeff was great! Jeff was very personal with my sales experience. He noted what I needed and made sure that happened. I will definitely be returning primarily due to t Jeff was very personal with my sales experience. He noted what I needed and made sure that happened. I will definitely be returning primarily due to the detail to customer service exhibited by Jeff. More
by Shawna
Employees Worked With
Jeff Allen
