BMW Cleveland

A successful company Had some mechanical issues with my new CPO 328Xi, but I believe BMW Cleveland is a well managed company, with effective leadership (GM and Parts Direc Had some mechanical issues with my new CPO 328Xi, but I believe BMW Cleveland is a well managed company, with effective leadership (GM and Parts Director). Professional and friendly staff, from Sales to Service department. More

Exceptional Debbie and Doug were great . Patient with us as we learned the features of the car and very good on follow through. Very professional in every way. Debbie and Doug were great . Patient with us as we learned the features of the car and very good on follow through. Very professional in every way. More

Great cars, great service! I went in to the dealership to buy a 528 for myself, I had such a great experience I ended up getting an X5 for my wife as well! Couldn't be happier. I went in to the dealership to buy a 528 for myself, I had such a great experience I ended up getting an X5 for my wife as well! Couldn't be happier. Ron Wesley took great care of us and Max, our genius, took time to explain all the features. We both love our cars. More

Great experience!!!! We had a wonderful experience at BMW Cleveland. We came from Fairview, PA to purchase. The entire process was completely stress free. Jimmy Laumer w We had a wonderful experience at BMW Cleveland. We came from Fairview, PA to purchase. The entire process was completely stress free. Jimmy Laumer was a true professional and made it an easy process. We will definitely be back to purchase our next BMW! Lisa Coburn More

Awesomeness Kind, courteous, efficient!! There is a very welcoming atmosphere there and that never changes throughout the whole dealership!! I would and have reco Kind, courteous, efficient!! There is a very welcoming atmosphere there and that never changes throughout the whole dealership!! I would and have recommended this dealership to potential customers!! And whenever someone asks me about my 228i, I tell them where I purchased it!! More

exceptionally satisfactory I had a wonderful experience. I dealt with Jeff Allen and he was very helpful. He ordered my X l with exactly what I wanted on it and kept me post I had a wonderful experience. I dealt with Jeff Allen and he was very helpful. He ordered my X l with exactly what I wanted on it and kept me posted on the delivery date of my car. He put me in touch with Max Frankle (BMW Genius), who educated me on how to run my keyless car. The entire process was easy and very satisfactory. More

satisfaction with my BMW experience Dealing with my sales representative Mr. Avery Wieder was a real pleasure. He was knowledgeable about the vehicle and gave me a fair price without a Dealing with my sales representative Mr. Avery Wieder was a real pleasure. He was knowledgeable about the vehicle and gave me a fair price without all of the usual hassle involved with leasing a new car. The people at the dealership from financing and delivery were easy to deal with. I would recommend them to anyone looking for a BMW. More

A very pleasant experience. I went on the Internet to find a 650ix convertible in white. I got a phone call from Jim Balala of BMW Cleveland on a Wednesday and Saturday my car w I went on the Internet to find a 650ix convertible in white. I got a phone call from Jim Balala of BMW Cleveland on a Wednesday and Saturday my car was delivered to my home in Houston ,Texas. No 4 hour session of q&a or who shot Jonn . It was a great price on the Internet and they stood by the price. I told them how I wanted to do it and they obliged with delivery to my home in less than the amount of time they'd promised. A very pleasant experience and the only way I'll ever purchase another vehicle, and if that means getting cars shipped from Cleveland, Ohio, then so be it. BMW Cleveland a very pleasant experience More

Excellent experience !!!!! I had a Excellent experience leasing my new BMW-X5 from BMW Cleveland service from start to finish. I’ve had great experience working with Donna Ste I had a Excellent experience leasing my new BMW-X5 from BMW Cleveland service from start to finish. I’ve had great experience working with Donna Steinel, she was extremely helpful in providing what was needed and followed up with any issues I had after the purchase. I’ll definitely advise all my friends and family to look for your dealership and for Donna on their next purchase. She was able to answer all my questions and get through the process without any issues. I never felt rushed or pressured and had a pleasant experience with the other staff members who were involved. Thanks again. More

Professional-informed-friendly-courteous After receiving a call from Avery Weider in response to a Black Book search for my car value I made an appointment and met with him the following morn After receiving a call from Avery Weider in response to a Black Book search for my car value I made an appointment and met with him the following morning. Upon arrival he got me started with the used car manager, Lamont Williams to have my trade in appraised. Next Avery went over all my options on the lot taking his time to explain all details of each. I finally decided on a car to purchase with the help on Doug Janco. Along the way Debbie Bednar stopped in and she pointed out a possibility for me and between the two of them I picked out a beautiful car that was perfect in my price range with all the equipment and then some I wanted. I was able to take the car home to let my wife look it over and approve my choice. which she did. In the morning my son and I returned with the car and Avery had the car taken in to be prepped and we worked on the paperwork. Joe Tracey completed finance papers. ALL around a fantastic purchase experience. Add in Shannon at the reception desk. Thanks to Avery, Doug, Lamont, Debbie, Joe and Shannon. Super dealership!! John Manzatt More