BMW Cleveland

New vehicle lease It was a good experience with a new dealership for us. Everyone there aimed to please and would recommend it to others. I liked that are salesperson It was a good experience with a new dealership for us. Everyone there aimed to please and would recommend it to others. I liked that are salesperson followed up with us after the fact. More

New High Mileage Lease Second purchase from this dealership and second purchase from Jeff Allen. Excellent experience both times. I definitely advise anyone in the market t Second purchase from this dealership and second purchase from Jeff Allen. Excellent experience both times. I definitely advise anyone in the market to stop here and talk to Jeff before going anywhere else. Awesome guy and extremely helpful. Thanks! More

New X5 I took delivery of a new X5 from BMW Cleveland.I have contacted BMW Cleveland through their internet sales, my request was picked up by Avery Weider. I took delivery of a new X5 from BMW Cleveland.I have contacted BMW Cleveland through their internet sales, my request was picked up by Avery Weider. I live in Michigan, I was little hesitant to buy a car from out of town dealership but after dealing with Avery, I felt very comfortable. I have to say that Avery has done a fantastic job, he has lot of patience, he explains every single detail of the car and works with us in getting a good deal as well, he is very prompt in responding to phone and emails. I would highly recommend this dealership and Avery for anybody who is looking for new BMW. Regards Srini More

New 750i X drive I just took delivery on a new 2016 750i xDrive last week. I worked with Debbie Bednar at BMW Cleveland. As always, the service and buying experience w I just took delivery on a new 2016 750i xDrive last week. I worked with Debbie Bednar at BMW Cleveland. As always, the service and buying experience were excellent. Deb makes buying a new car fun and low pressure. I have bought 4 vehicles from Deb in the last 4 years for myself and my family. I could buy these vehicles at any of the local BMW dealers - We keep coming back because of Deb. More

An exceptional experience in spite of an unfortunate glitch. I just took delivery of a very special car. Because I wanted kind of a special configuration (manual transmission, some special sport packages, color I just took delivery of a very special car. Because I wanted kind of a special configuration (manual transmission, some special sport packages, color choice, etc.) on a 435i for my first new car since 2006, I spent a considerable amount of time with Deb Bednar and with her patient assistance decided to special order a 2016. Unfortunately, the day I was to pick it up, with absolutely no fault on the part of BMW Cleveland, someone backed into the side of my car. Their treatment of me in a situation which obviously cost them a lot of money could not have been more fair. I was given the option of waiting to see the repair and then having the choice of accepting that car or ordering another one. I was not pressured in any way by anyone at BMW Cleveland. The repair work was perfect. I could not detect any sign of the repair and ended up deciding to take that car. Through all of this everyone involved was great. Obviously Deb Bednar, but also Joe who helped with finance and explaining some features and Ryan the techie guy who spent a few hours patiently explaining all of the features on my car to a very un-techie me. Thanks to all Dave Hill More

Outstanding I leased this car for my wife and Avery's patience and teaching ability was phenomenal. From the test drive to the delivery - all was very smooth and I leased this car for my wife and Avery's patience and teaching ability was phenomenal. From the test drive to the delivery - all was very smooth and seamless. Kudos also to Debbie Bednar who filled in one day when Avery was on vacation. She helped my wife with all the features choices. Appreciated that very much. The teamwork was outstanding. More

Bought 2015 328i recently The entire experience was great. This was my first BMW and Ben Guidugli the sales rep made the entire experience easy and enjoyable. The staff and B The entire experience was great. This was my first BMW and Ben Guidugli the sales rep made the entire experience easy and enjoyable. The staff and BMW Cleaveland is extremely friendly and first class all around. Thanks again! Mike More

Our sales professionaljohnson was knowledgeable and efficie The dealership was organized, clean and extremely inviting! We also want to thank everyone after winning the BMW road bike! We Will continue to use The dealership was organized, clean and extremely inviting! We also want to thank everyone after winning the BMW road bike! We Will continue to use BMW Solon for all our future automotive needs. More

My new x5 purchase Ron Wesley was excellent to work with on my recent purchase of an X5 at BMW Cleveland. He works hard for his clients! His knowledge of the product and Ron Wesley was excellent to work with on my recent purchase of an X5 at BMW Cleveland. He works hard for his clients! His knowledge of the product and comfortable approach to the sales process sets him apart from most others. Lynn Nelson More

Was treated like I was wealthier than I really was I was buying a relatively modestly priced certified per-owned 328i, but was treated like I was spending three times as much on a 2016 5 Series. Clear I was buying a relatively modestly priced certified per-owned 328i, but was treated like I was spending three times as much on a 2016 5 Series. Clearly staff is trained to go out of their way to be friendly and welcoming which clearly speaks to how well management must treat its employees. "Courteous" and "responsive" are two words that come to mind when describing BMW Cleveland. Now that I'm an owner I've already enjoyed the VIP treatment twice stopping back for a free car wash. They mounted my front plate at no charge on one of those visits and my sales rep sat with me again to answer some additional questions I had on some cockpit operations. On my last stop I was enjoying juice in the customer lounge waiting for my car to be wash and my sales rep stopped in just to chat with me for a few minutes. It really is a nice experience that I'm looking forward to enjoying for many years. More