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BMW Cleveland

Solon, OH

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330 Reviews

6135 Kruse Dr

Solon, OH

44139

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Showing 330 reviews

May 17, 2018

Good service BMW Cleveland has great service. They know how to treat customers . The price is great and my car has been great. No pressure and always honest with More

by Hovam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Frankel
May 21, 2018 -

BMW Cleveland responded

Hello Hovam123, thanks for taking the time to leave us a review. We're glad that you had a fantastic service experience with Max and the rest of our service department!

May 11, 2018

Excellence Service All around great experience as usual I only trust them with my car and overall I get quality work done ? good job 👍 you guys are awesome 😎 More

by Mmtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Frankel, Danielle Hope
May 11, 2018 -

BMW Cleveland responded

Hello Mmtaylor - Thanks for taking the time to leave us a review. We're glad we have proven ourselves to you and earned your business and are happy to hear that Max and Danielle took excellent care of you!

May 06, 2018

Tire service Outstanding service. I called early Saturday morning without an appointment to replace damaged tire, everything was complete in less than 90 minutes. More

by BMW Geauga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Frankel
May 07, 2018 -

BMW Cleveland responded

Hello BMW Geauga, thanks for leaving us a review! We greatly appreciate your business and are happy to know your service appointment went well and your wait time was minimal. Thanks again!

May 02, 2018

Focus on customer service The customer service I received was excellent. From booking my appt online to a kind greeting and warm interactions through out my service appt, I fe More

by Anneeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Marsh
May 03, 2018 -

BMW Cleveland responded

Hello Anneee, thanks for leaving us a review! We're extremely happy that you had a wonderful service experience, and we look forward to your next visit.

May 02, 2018

Great w dealer! Friendly knowledgeable and honest. I highly recommend this group!!!! Looking forward to leasing another vehicle soon. The process is smooth and the e More

by Bimmer gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen, Danielle Hope, Doug Marsh
May 03, 2018 -

BMW Cleveland responded

Hi Bimmer Gal, thanks for leaving a review! We're glad to you had an excellent experience and would recommend us to a friend. We appreciate your business and look forward to seeing you again!

March 16, 2018

Bettina H. Devin made my "buying a car" experience very pleasant. Devin answered all my questions. I actually had fun because of Devin and the staff that was wor More

by Bettina H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Mills, Veronica Somrak, Tabatha Oliver, Danielle Hope
Mar 16, 2018 -

BMW Cleveland responded

Hi Bettina- We appreciate you taking the time to share your experience with us. We are ecstatic you had a pleasant car-buying experience with Devin, Tabatha, Danielle, and Veronica. We hope you love your new ride! please do not hesitate to reach out to us if you need anything.

March 10, 2018

Bobby is a phenomenal guy. Very knowledgeable and attentive. Bobby Ozersky was helpful in answering all of our questions. A true professional who knows his product in and out. We are coming back for sure! More

by Garrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ozersky
Mar 11, 2018 -

BMW Cleveland responded

Hi Garrett, Thank you for taking some time to leave feedback about your experience with Bobby. We appreciate the five-stars. Looking forward to your next visit!

March 03, 2018

My service was very quick and everyone was professional The service was quick and I felt very comfortable with all service people working on my car they were able to advice me on buying new tires More

by Sharon calloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen, Steve Harvey, Matthew Newman
Mar 04, 2018 -

BMW Cleveland responded

Hi Sharon, thank you for sharing your five-star experience with our service department. We're glad that you felt comfortable with us and the service was quick. Please let us know if you need anything else. We are always happy to help!

January 18, 2018

Highly recommend We originally planned to buy an Audi Q5 and put BMW X3 as our second option. Joe was very nice and knowledgeable. He answered all my questions and sha More

by Doris H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Sharp, Joe Chern
Jan 19, 2018 -

BMW Cleveland responded

Hi Doris, Joe was glad to answer your questions while you were purchasing your BMW X3. Thank you for your recommendation and congratulations!

December 22, 2017

Dealership is a Class Act Fantastic job by all. Your dealership is a class act all the way through. I love my new BMW and will come back again for another one. Manny is a tr More

by Ryan L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Sharp, Emmanuel Oloyede, Mike Swansinger
Dec 22, 2017 -

BMW Cleveland responded

Hey Ryan, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are ecstatic to hear Emmanuel, Marty and Mike were there to assist you through the process. Thank you for your business. Happy Holidays!!

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