BMW Cleveland

Exceeded my expectations Everything was easy and executed flawlessly. From making the appointment, checking in, getting a loaner vehicle, being contacted when work was finish Everything was easy and executed flawlessly. From making the appointment, checking in, getting a loaner vehicle, being contacted when work was finished and getting my car back More

Service We brought our car in for its normal service.. As alway our service advisor Doug Marsh was outstanding. We have been customer for many years and have We brought our car in for its normal service.. As alway our service advisor Doug Marsh was outstanding. We have been customer for many years and have always had excellent customer service from all the staff... More

Perfect. Davis Automotive Group was extraordinary From the moment I walked into BMW of Cleveland, part of the Davis Automotive Group, I was welcomed and taken care of. Wonderful experience overall. From the moment I walked into BMW of Cleveland, part of the Davis Automotive Group, I was welcomed and taken care of. Wonderful experience overall. Jay Hoegler, Sales Manager has an outstanding team and his leadership was evident throughout the process. Jay is a true professional. I cannot day enough fine things about Jon Lingelbach as well. Extremely knowledgeable, professional and courteous. A real asset to this dealership. I was treated exceptionally well by Tom Hawkins in finance as well. Very personable and professional. Made this part of the process stress free. Lastly, Husain Syed explained the features of my new vehicle in a polite, professional and easy to understand manner. The entire team at BMW is to be commended. In the future, I plan to look no further than BMW of Cleveland for all of my Automotive needs. Thank you all. More

Very professional service convenient location, professional and nice people, clean and convenient waiting area. Will be back in 10,000 miles. Will recommend this dealership convenient location, professional and nice people, clean and convenient waiting area. Will be back in 10,000 miles. Will recommend this dealership to my friends More

Great Experience The deal was excellent. The people were kind, responsive and professional. The entire experience was simple and enjoyable. We would wholeheartedly rec The deal was excellent. The people were kind, responsive and professional. The entire experience was simple and enjoyable. We would wholeheartedly recommend BMW Solon to everyone. More

BMW recall service Excellent customer service. Max was very professional and provided me details of the work to be performed. He was very timely in his communications an Excellent customer service. Max was very professional and provided me details of the work to be performed. He was very timely in his communications and very courteous. More

M5 2018 Everything was great. Delivered clean in a timely manner. Facility was impressive. Sabrina did a nice job providing what I needed to finalize the deal Everything was great. Delivered clean in a timely manner. Facility was impressive. Sabrina did a nice job providing what I needed to finalize the deal. More

Same Afternoon Repair—AWESOME! I was Danielle Hope’s client and I couldn’t have asked for better care. She eased my concerns and kept me updated every step of the way. The entire c I was Danielle Hope’s client and I couldn’t have asked for better care. She eased my concerns and kept me updated every step of the way. The entire customer service experience was impeccable. The Service Department is awesome. I was welcomed promptly from the moment I drove in until I picked up my 650i after a car wash. So happy with the overall experience. More

Wonderful and Blessed experience I was amazed how easy it was to see the process of buying a vehicle thru BMW Cleveland, they alowed me take it home for a couple of days. and the fina I was amazed how easy it was to see the process of buying a vehicle thru BMW Cleveland, they alowed me take it home for a couple of days. and the financing thru them got a better rate , drove the suv home same day we made the deal . The staff at BMW Cleveland are great, Thank you ! More