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BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center
Medford, MA
102 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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102 Reviews of BMW Certified Pre-Owned Medford, A Herb Chambers Company - Service Center
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October 31, 2024
I recently visited the BMW Certified Pre-Owned service center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrive center in Medford and was incredibly impressed with Laurevens Desrosiers. His customer service skills are truly exceptional. From the moment I arrived, he was friendly and attentive, making sure all my concerns were addressed. Laurevens took the time to explain the service process in detail, keeping me informed every step of the way. His professionalism and knowledge made the experience seamless and stress-free. I highly recommend reaching out to Laurevens for any service needs—he truly goes above and beyond! More
by Peterson D.
Employees Worked With
October 24, 2024
The customer service is excellent. My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recomme My repair advisor made me understand all the process and costs associated to the services. I got some good discount for the services. I would recommend BMW of Medford for your car services. More
by j.compere
October 06, 2024
My car has been repaired twice for the same problem since I bought it last year. I didn’t have to pay for it because I had warranty before. But the same problem happened again a few days ago. In March this y I bought it last year. I didn’t have to pay for it because I had warranty before. But the same problem happened again a few days ago. In March this year, the dealer told me that the injectors of cylinders 5-8 were damaged due to coolant leakage. And now the injectors of cylinders 4678 are also damaged. But this time they didn’t tell me the cause of the damage, so I have already taken out warranty, and they won’t cover it for me. After my car was repaired in March, it was parked from April to September because I was not in the United States. This time they claimed that it was not caused by coolant leakage, but they didn’t tell me the cause of the injector damage. I will not choose to buy BMW again More
by dzfengzhiheng
June 11, 2024
Nick help me out with a tire through service within 15 mins of contacting him, we dropped the vehicle off and it was washed and back to us with a half hour. Thanks again mins of contacting him, we dropped the vehicle off and it was washed and back to us with a half hour. Thanks again More
by Reiso
May 23, 2024
They took care of my BMW repair without delay. The staff was very thorough & Amiel was very helpful. The staff was very thorough & Amiel was very helpful. More
by judyarrigo
Employees Worked With
May 18, 2024
Great service! Very good communication and very easy to schedule a convenient time at this convenient location for Boston. Facility is also nicely arranged. Very good communication and very easy to schedule a convenient time at this convenient location for Boston. Facility is also nicely arranged. More
by MGX5m50e
April 26, 2024
Amiel was very knowledgeable and helpful with servicing my vehicle. GREAT EXPERIENCE. Would 100% recommend servicing your vehicle here. my vehicle. GREAT EXPERIENCE. Would 100% recommend servicing your vehicle here. More
by Phanjv
Employees Worked With
April 13, 2024
Responsive courteous clear communication professional everyone I interacted with was extremely professional and courteous. I highly recommend the service team. everyone I interacted with was extremely professional and courteous. I highly recommend the service team. More
by jpmancuso1
April 05, 2024
Exceptional customer service everytime . I would recommend them to anyone who wants exceptional service with a smile I would recommend them to anyone who wants exceptional service with a smile More
by alysiafernald
Employees Worked With
