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BMW Certified Pre-Owned Medford, A Herb Chambers Company
Medford, MA
277 Reviews
BMW Certified Pre-Owned Medford, A Herb Chambers Company has one mission: to provide the finest used luxury cars to drivers who demand the best. Our dedicated team of BMW experts strives to deliver a level of sales, service, and financing commensurate with the incredible vehicles we sell. Whether you're in the market for a specific certified pre-owned BMW, need service for your luxury vehicle, or want to explore your financing options, our professionals are here to make the process as seamless as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 277 reviews
December 06, 2021
Friendly staff all around. Pleasant environment. No pressure sale. Worked hard and efficiently to get me to be able to take my car home the same afternoon that I showed up, even without a scheduled app pressure sale. Worked hard and efficiently to get me to be able to take my car home the same afternoon that I showed up, even without a scheduled appointment. A rare pleasant car buying experience. “No haggle” pricing seems a little gimmicky but overall makes the process quicker and straight forward I guess. Paid more than I wanted but had a pleasant enough experience doing it and I got a great vehicle in great condition. More
by Pfefster
November 26, 2021
Wasn’t happy with the entire transaction.I cannot blame the car sales person.As they are only a small piece of what the dealership stands for which in my opinion is not GOOD!My entire experience at this de the car sales person.As they are only a small piece of what the dealership stands for which in my opinion is not GOOD!My entire experience at this dealership was very disappointing! More
by Chris
Employees Worked With
Mark Taliento, Jessica Odgers, Wilson Martinez
November 17, 2021
Nick, Mark, Johan, Wilson… every person I came in contact with from BMW Medford (Herb Chambers) was truly a gem. They are transparent, kind, they listen to your needs, and they exceed them. I could not recom with from BMW Medford (Herb Chambers) was truly a gem. They are transparent, kind, they listen to your needs, and they exceed them. I could not recommend this dealership more, and my car hasn’t even arrived yet! I’m so excited to own my dream car and it’s all thanks to this excellent team. More
by LNT
Employees Worked With
Other Employees :
Mark Taliento, Johan Bedoya, Wilson Martinez
November 12, 2021
This is by far the WORST service Center I have been to.To make a long story short...Their mistake and lack of knowlage costed me over $3000 in repairs somewhere else to fix what they broke. to.To make a long story short...Their mistake and lack of knowlage costed me over $3000 in repairs somewhere else to fix what they broke. More
by ByHC
Employees Worked With
Jose Grullon
October 23, 2021
The new BMW dealership in Medford is beautiful and everyone there is extremely helpful! I really wasn’t sure what I wanted and they were very patient with me. I ended up getting a gently used X3 and I everyone there is extremely helpful! I really wasn’t sure what I wanted and they were very patient with me. I ended up getting a gently used X3 and I am thrilled with it. Johan is the best; along with the rest of his team! I would highly recommend! More
by Franni O’Hara
Employees Worked With
Other Employees :
Jessica Odgers, Lorenzo Samuel, Reda Tadjer, Johan Bedoya
October 22, 2021
Great experience, made the process so easy and smooth. No hiccups at all. Nick, Wilson, and Johan helped from beginning to end. hiccups at all. Nick, Wilson, and Johan helped from beginning to end. More
by Aneudy.cabral
October 14, 2021
Excellent customer service and attention. Be sure that if any issue arises, they'll try 200% to have your back and make you feel totally satisfied with your purchase. any issue arises, they'll try 200% to have your back and make you feel totally satisfied with your purchase. More
by Jovany G
