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Axius CDJR

Goshen, IN

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347 Reviews

1811 Elkhart Rd

Goshen, IN

46526

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Showing 347 reviews

March 03, 2016

Wonderful The sales team was amazing. They busted there butt to handle everything for me on a sat. Super amazing guys def made buying a new car a great experien More

by Andrea1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
March 02, 2016

Great Car Great Price When I went to Sorg I was just looking, but after test driving the Jeep Cherokee I fell in love with it. They were really good at working with me on More

by kriskinel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Kevin Keene
March 02, 2016

Good experience Had a good experience when buying my SUV from Todd Roberts. Thanks for the non-hassle approach. Will def. buy another vehicle here. I have told my fa More

by AmyW46613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
February 29, 2016

Outstanding Service First experience with Sorg personally, but they came highly recommended from several friends who had done business with them multiple times. I've trul More

by RYANS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Beck, Kevin Keene, Randy Sorg
February 22, 2016

"Bought It" We were looking for a new 20015 Town & Country van or a good used one. We were looking online and saw a 2013 Town&Cointry van with only 25,000 miles o More

by Greyson 1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
February 19, 2016

Overall Satisfied I had done business with Sorg in the past and was happy so we decided to try them again. We were a little disappointed that we didn't get the price we More

by pb&j
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Kevin Keene
February 08, 2016

Happy Customer! At first our experience was a little disappointing, but then they worked with us and got us into a great vehicle at the price that we needed. They wer More

by Niki1386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts
February 05, 2016

Owner Lost Cash Sale My husband and I came in to Sorg to purchase a vehicle; needless to say our excitement quickly turned sour when the owner stepped in and turned our ca More

by ElkhartPep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Sorg
Feb 05, 2016 -

Axius CDJR responded

Thank you for taking the time to review the dealership. I am sorry that you felt that the service that you received was unsatisfactory. The sales process at Sorg Dodge is structured in a way that is transparent to the customer. All of our sale prices are clearly posted on line to eliminate the burdensome process of negotiating the best deal. That price doesn’t change if the customer has a trade or whether they lease, finance or pay cash. The sales staff presents every deal the same way so that every customer is treated equally. We do this so that every customer is aware of all of their purchase or lease options. One of the main reasons that our sales people are not commissioned is so that the customer ends up in the vehicle that fits their needs best and not the one that makes the salesperson the biggest pay check. Your business and opinions are very important to us and if there is anything that we can do for you in the future please don’t hesitate to let me know. Thank you Randy Sorg President Sorg Dodge Inc

January 27, 2016

Friendly Dealership Sorg has very friendly salespeople who are more than willing to work with you and get you what you want. They were helpful and kept in touch to let u More

by Jcal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Kevin Keene
January 23, 2016

Smooth Transaction, Good Pricing and Great Staff My purchase of a Used Jeep Wrangler was a smooth and pleasant experience. Jordan, my salesperson, was attentive knowledgeable and delightful to work More

by emathavan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Keene
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