Axis Chevrolet - Service Center

While the experience once we actually got there was good, my experience leading to the appt was horrendous. I was told on 5/25/24 a part was ordered & I would be called. By Fri, Sept 6th, I decided to call. my experience leading to the appt was horrendous. I was told on 5/25/24 a part was ordered & I would be called. By Fri, Sept 6th, I decided to call. The person answering asked be to give him "5 or 10 minutes" to check & call me back. On Tues, I tired of waiting & called again. Service said I would need to talk to parts & transferred me. Parts found a record of the work done, but no record of any part ordered. Called Service again, left detailed voice mail. Outgoing message said call would be returned by end of day. NOPE. So called the following day, by now very annoyed, and demanded to speak to Service Manager. Eventually, Ken located the part & scheduled my appt. I doubt I will return to Axis because of this run around. Also, the restroom is not ADA accessible. Not even railings for the stairs! More

Kenny offers the best service! Been going to Kenny for a while now. Fast service Been going to Kenny for a while now. Fast service More

My car was all dirty with oil in my windows and al the plastics around the engine plastics around the engine More

Hmm I'm not so happy is always don't finish the work at my car my car More

Came for service without appointment on Saturday for oil change. Quick service with no issue. change. Quick service with no issue. More

Car was in service department all day for oil change. Left inside driver’s side dirty. Disappointed. Left inside driver’s side dirty. Disappointed. More

Great experience! The people, service, and work done was awesome. I was extremely satisfied with the dealership. The people, service, and work done was awesome. I was extremely satisfied with the dealership. More

My car has been there 3 days with no diagnosis yet. Car wasn’t even looked at for the first two days, possibly all three days as I was mot called to be updated. Car wasn’t even looked at for the first two days, possibly all three days as I was mot called to be updated. More

Ken, Paul, Joe and the whole team were super helpful to me. They saved CHRISTMAS!!! Even though they weren’t affiliated with my dealer, they were able to repair and get me my car back before Christmas. me. They saved CHRISTMAS!!! Even though they weren’t affiliated with my dealer, they were able to repair and get me my car back before Christmas. More

Overall great experience. Available appointment times. I am not familiar with any of the names listed below for service. Available appointment times. I am not familiar with any of the names listed below for service. More