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Axis Chevrolet - Service Center

Jersey City, NJ

4.0
313 Reviews

313 Reviews of Axis Chevrolet - Service Center

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March 22, 2025

I was pleased with the courtesy at the main desk in the service lounge, the representative was polite and courteous during the whole engagement of turning my vehicle over to him for service and he was able More

by GCMCCULLERS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Barker
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

We never received a second key fob when purchasing the vehicle. I spoke to Gary who told me that he can get me a second fob and it would only be $160 and that was all nothing else. He failed to tell me th More

by tschmittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Terrible experience. Was told my repair would be included since I just purchased The vehicle within the month. Then I was given a bill of $1300. They sold me the car inco More

by MMILIO97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Sam service
March 13, 2025

The staff is very helpful and lets you know what needs to be done ..great customer service.. More

by SHAWGARRY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

I think the staff is fine, but the new location is much further away from us and the area offers nothing in the way of food outside of the dealership's vending machines. Clearly not considered when the mov More

by LESLIE137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Thank you car runs great and I greatly appreciate it. Everyone is always professional and the service is very quick More

by Jazcruz023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Sold me a truck that is a liability. Also they frauded my wife's information Worse company ever More

by 1BIGCOLTSFAN
Recommend Dealer
No
Employees Worked With
Samantha
March 05, 2025

Sam is good guy he was taught by ken keep up the good work my car was in out More

by RPONDER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Vo
March 04, 2025

The wait is TOOOO long and they are very unorganized. Need more workers, never experienced such bad service . More

by Stunna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
March 04, 2025

I thought I was saving money going to side mechanics, but I should have been bringing my Chevy to the professionals More

by jamesgourdine81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
2
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