Axis Chevrolet - Service Center

It was clean and the staff was very kind and understandable about my vehicle concerns. understandable about my vehicle concerns. More

Service manager Ken is THE WORST! This is my second time bringing my car here (used to be Chevrolet of Jersey City) and despite management changes, had the same xxxxty experience. Thi This is my second time bringing my car here (used to be Chevrolet of Jersey City) and despite management changes, had the same xxxxty experience. This time took 7 hours to change a battery and charged $300. Will NEVER go back there again. I do not recommend More

Upon arrival I was immediately asked what I needed and was told to bring my car in to the shop. The service was professional and fast, and surprisingly affordable. was told to bring my car in to the shop. The service was professional and fast, and surprisingly affordable. More

Everyone is great and professional. Ken (at the front desk) is amazing. He explains everything. Ken (at the front desk) is amazing. He explains everything. More

It was easy to get an appointment and the service was fast. I appreciate when a facility values my time. My only complaint is I wished that they had washed my car like some service places do. I wasn't lo fast. I appreciate when a facility values my time. My only complaint is I wished that they had washed my car like some service places do. I wasn't looking for a full detail, but it does make a difference when little things like a clean car being handed back to customer. More

Man at the counter seemed customer friendly. The job got done in a reasonable amount of time. The job got done in a reasonable amount of time. More

Without appointment dropped in day after thanksgiving Andes’s treated quickly and professionally. Great job by you crew. Thanks Andes’s treated quickly and professionally. Great job by you crew. Thanks More

The customer service was great and the service on my car was great as well no cot was great as well no cot More

No matter how many times I bring my vehicle to this location, I have to wait over 3 weeks for something as simple as a quote. Always excuses like the technician isn’t there or he took time off or his f location, I have to wait over 3 weeks for something as simple as a quote. Always excuses like the technician isn’t there or he took time off or his family member passed or he’s on vacation or he went home early. Always an excuse for 3-7 weeks straight. More

This is the worst possible experience when it comes to service centers. Appointments don’t mean anything. Yesterday my wife had a 9:40am appointment and the car was checked in by the intake person at arou service centers. Appointments don’t mean anything. Yesterday my wife had a 9:40am appointment and the car was checked in by the intake person at around 9:50am. She ended up leaving 3 hours later without the car being seen… There is no one to hold accountable, the manager could do nothing and basically was ok with wasting 3 hours of her day for no reason. When she spoke to the manager she was told that the issue we were there for usually required the car to be dropped off so it could be driven and tested, BUT that was never communicated when the appointment was made over the phone, or at the time she checked in. Extremely unprofessional. More