Axis Chevrolet - Service Center

As always, quick, efficient, courteous; and first-rate. It is the only place I go for service, 315 Clendenny. It is the only place I go for service, 315 Clendenny. More

It was all about the sale for them and not the client. They did not show me all there was to offer and I am not in love with my purchase. I ended up in a base model because the guy assigned to me kept say They did not show me all there was to offer and I am not in love with my purchase. I ended up in a base model because the guy assigned to me kept saying it’s all the same thing, not much of a difference between the Equinox LS AND LT BUT THERE IS! Also! I bought a brand new 2023 and should’ve received a better package/maintenance package. They said i had a 2 year maintenance package which ultimately turned out to be one free oil change to be used within two years of purchase. I believe it was just this dealership in particular. A lesson learned but I would definitely shop around.. just not there More

Excelente servicio muy amables y claros para entender muy profesionales y la amabilidad es perfecta profesionales y la amabilidad es perfecta More

The customer service is very professional and very courteous. I was contacted when my vehicle was ready and it was very appropriate. courteous. I was contacted when my vehicle was ready and it was very appropriate. More

I loved that I was able to call the day of and be taken in for an oil change in for an oil change More

The service attendant was very attentive and knowledgeable about my service requirements. Kept me up to date on everything that I asked for. knowledgeable about my service requirements. Kept me up to date on everything that I asked for. More

Reg the Service Dept Team: the rapport between the customer & the rep/dept needs improvement. There is a lack of sensitivity to the concerns of the customer. Plus, the wait time for the customer is ab customer & the rep/dept needs improvement. There is a lack of sensitivity to the concerns of the customer. Plus, the wait time for the customer is absurd & seems uncaring. I arrived at the site 9:05 for a 9 am appt....& didnt leave until 4pm. There was NO alternative offered but to wait. That was a long time to wait!! I have always frequented this Chevy dealership for all my repairs since I have had the Malibu & have been relatively satisfied. But, for the past yr, I have had issues after the car had been serviced there. I hope to see service here that warrants Chevy earning 5 stars. It will have to work at it! More

Excellent service. Helpful and friendly to explaining charges. Went out of his way to answer a question. Thanks again. Helpful and friendly to explaining charges. Went out of his way to answer a question. Thanks again. More

Been using this service center for more than 30 years and nothing can make me change that.. I like working with my service rep who is always very candid. nothing can make me change that.. I like working with my service rep who is always very candid. More