Axis Chevrolet
Jersey City, NJ
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525 Reviews of Axis Chevrolet
I was treated very professional by every employee. MY business there was treated like a sense of urgency. I was created very well. I would recommend this dealership to evrtyone.. MY business there was treated like a sense of urgency. I was created very well. I would recommend this dealership to evrtyone.. More
Unprofessional. Misleading and slow, purchased a lease and negotiated complimentary oil changes for the life of the lease was told by the person incharge of the dea Misleading and slow, purchased a lease and negotiated complimentary oil changes for the life of the lease was told by the person incharge of the dealer and then someone went back on the agreement. Scammers is the best way to describe this dealership. Also had an issue with the cover for my truck. When it got installed it it was suppose to be the one that I could open if I needed to put things in my trunk when I went back to the service center they told me they can’t remove it it’s was permanently put on and that’s what I ordered. I called the dealership many time and tried to explain to the owner and he accused me of purchasing what I received, and then stoped answering or returning my phones calls. Then one day when I had the time I went to the dealership and showed him what was on my trunk and he brought my truck over to the dealership only to find out they service department had put on the cover backwards which is why I could not lift it when I needed to. I find them to be dishonest and condescending and not trust worthy. I cannot recommend this location. When I took my car for service they also do not have loaners so I had to sit for several hours to get an oil chance and a software update. The service department also could not give me a ride home because it was not in their neighborhood. They also had snack machine but they were not working they did offer free coffee and tea, so I sat for several hours without options to get a snack or a drink other than free coffee. I also purchased wheel and tire package and they did not have it in their system and the technician did not believe me and I even had to walk over to the dealer in the rain because he refused to contact them to verify… so when I got over to the dealer I spoke to the same person in charge. Thank god I brought my wheel and tire contract with me because I would have again be painted as a lier. I never expected to be treated this way by a GM representative, however I guess if this location is independently Owned GM really should not be blamed for a Chevrolet dealership mishandling of their customers. More

