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Axis Chevrolet

Jersey City, NJ

3.9
445 Reviews

682 Garfield Ave

Jersey City, NJ

07305

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Showing 445 reviews

August 01, 2023

Took for an oil change and a clip was broken on a hose. Joseph at the front desk was great at advocating for getting the issue fixed and helped make sure it was resolved the next time i brought it in. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
July 31, 2023

Would never recommend this dealership to anyone. Dealership should be closed down for unethical practices. More

by JCMAC0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harout Gapikia , Angel Lebron
Aug 03, 2023 -

JCMAC0829 responded

Never, ever go to this dealership. They do not honor GM employees and their benefits. They suck you in and yes you to death, promise everything and do not deliver on anything as promised. I sent 2 other people to this dealership with GM discounts and they did the same thing to them. I have contacted 7 on your side as well as General Motors directly and will continue to do so until the 3 of us are refunded our $820 overcharge. We were only supposed to be charged a $75 doc fee each and instead they charged each of us $895. Horrible customer service. Stay away!!!

July 31, 2023

Great customer service excellent quality of work and quick service I'm overall very pleased with Avis Chevy of Jersey city More

by jennvansant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
July 30, 2023

Very prompt service (by appointment). Greeted professionally and felt comfortable with the service provided. Did not feel that they were adding on issues to make me pay more, and I’ve fel More

by CHERRYSE.VELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pinedo
July 29, 2023

They were very good customer service. Also the only thing they didn’t really check my tires to let me know it needed air from the sensor More

by kjbleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roselen Brantley, Tshombey Alston, Ari Altinbas, Roy Bagdat, Angel Lebron, Alix Saintil, Sergio Mendez, Peter Lilly
July 29, 2023

Oil changes take way too long, I’m not open on Saturdays for all service and there’s nothing to do while waiting More

by davidsdisturbed1
Recommend Dealer
No
Employees Worked With
None
July 29, 2023

Tech Ram is the best. Very thorough and reliable. Will refer to family and friends More

by RRAMBARRAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram
July 28, 2023

Sergio and the team made the purchase of my 2024 Chevy a breeze. Highly recommend them. More

by maurice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Mendez
July 28, 2023

I have been with this service for about 25/30yrs. Have brought 4/5 cars from the dealer. I deal with one person now at the service Ctr, and that is Kenny. I have dealt with him r many years and will More

by Luis_cortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny (service Ctr)
July 25, 2023

Great service and knowledgeable staff highly recommended and very helpful friendly service and qualified mechanics thank you More

by DENNISCASHIN201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tshombey Alston, Ari Altinbas, Roy Bagdat, Angel Lebron, Alix Saintil, Sergio Mendez, Peter Lilly