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Avondale Toyota
Avondale, AZ
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,445 reviews
I have now bought 3 cars from here(2 corollas and a Camry) They helped me when I had no credit til now. This is an easy store to work with. The wait was well worth it for exactly what I wanted. Valent Camry) They helped me when I had no credit til now. This is an easy store to work with. The wait was well worth it for exactly what I wanted. Valentino was up front and did everything from A-Z. The only one person store in the entire valley. There is a reason as to why they do so much volume per month. Valentino was personable, funny, and knew my budget from the start. He was not pushy and really made me feel comfortable with my purchase. This is a Family owned store and this will not be my last car I buy from here. More
Shady. Untrustworthy. Supposed to be a co-signer and they put me as the primary without telling me. Untrustworthy. Supposed to be a co-signer and they put me as the primary without telling me. More
This is a warning to anybody considering shopping for a car at Avondale Toyota. Way back in April I placed a deposit on a 2022 Camry hybrid. I was told by the sales manager, whilst there was no guarante car at Avondale Toyota. Way back in April I placed a deposit on a 2022 Camry hybrid. I was told by the sales manager, whilst there was no guarantee, I 'should' receive the vehicle by the beginning of July at the latest. In order to secure a vehicle, Toyota Avondale requested a $500 deposit. I kept checking in with the sales manager only to be told I was still on the waiting list. I asked for regular updates on inventory and got little to no response. I did keep checking in with them and after months of waiting, I was told that now I was at the top of the waiting list. I was hopeful that the car would now materialize. More weeks passed by and after another inquiry, I was now told I was in fact ninth on the list and not top. I was informed again that we will be getting our new allocation update on Monday and I will be contacted. That of course never happened and the dangling carrot scenario continued. We are now at the beginning of September and still nothing. Very little in the way of communication you would expect from a reputable Toyota dealer. I feel I have been doing all the leg work with little to no response from the sales manager. Out of frustration, I requested I would consider gas options for the Camry and was again promised inventory updates which didn't materialize. I feel I have been part of a baiting campaign where Avondale deliberately dangles the carrot to stop you from shopping with other dealerships. I think if I had a trade-in I would have surprisingly moved up the list a lot quicker. They've now had my $500 deposit since the beginning of April and it was now the end of September. I have had enough of the games so I requested my deposit refunded to my credit card. The refund was supposedly done on September 22nd but nothing received so far and we are now 10 days into October. I've contacted the sales manager and he's insisted it was refunded. I asked him to check again and of course, he failed to respond. He did respond after a 4th attempt only to tell me sarcastically it had been refunded. I went to plan B and contacted the dealership manager. He was in a meeting but I was told he would call me back. That of course never happened. No surprise there! After waiting an additional 2 days with no response I went to plan C by calling my credit card and opening a disputed charge case. In the meantime, I decided to check other Phoenix Toyota dealerships and was fortunate to contact Daniel at Surprise Toyota. Extremely, honest courteous, and professional. He immediately told me exactly what they had on their lot and was able to tell me what was in their next shipment and confirm there was a car in the color and model coming in. I secured the deposit and picked up the vehicle yesterday. Total process less than 3 days! Amazing service. I would never ever shop for a car at Avondale Toyota again. The most unprofessional car dealership I have encountered so far. I warn future customers that they will continue to give you the runaround and are extremely unresponsive. Alleviate the stress and go to another dealership other than Avondale Toyota. More
Great service, great experience and Maribel was really helpful in helping us buy our new truck! helpful in helping us buy our new truck! More
Pleasure to work with Deborah. She explained everything perfectly. It was a nice and easy process only having to talk to one person from start to finish. She explained everything perfectly. It was a nice and easy process only having to talk to one person from start to finish. More
Working with Valentino was the best experience I ever had. It was a smooth process. He was straight forward, played no games no run arounds. It’s hard to find a dealership that does business like that no had. It was a smooth process. He was straight forward, played no games no run arounds. It’s hard to find a dealership that does business like that now days. Thank you again Valentino! More
Valentino helped my wife and I purchase the SUV we wanted. We had no hassles. We received great customer. I would recommend Avondale Toyota and Valentino. wanted. We had no hassles. We received great customer. I would recommend Avondale Toyota and Valentino. More
Awesome Awesome Awesome! !! Valentino was top notch!! He helped me for the past couple of months finding exactly what I was looking for. My husband and I live in Texas and he !! Valentino was top notch!! He helped me for the past couple of months finding exactly what I was looking for. My husband and I live in Texas and he made the purchase work from Arizona. Everything went through smoothly, he met us halfway to get our new Highlander. We are planning on make future purchases with him as well as highly recommending him to family and friends. More
We love the no hassle, no big sales pitches, no secret haggling over price! Deborah is so fun, thoughtful, nice and competent. This is our third car bought with her helping us. She is first class!! Everyo haggling over price! Deborah is so fun, thoughtful, nice and competent. This is our third car bought with her helping us. She is first class!! Everyone we encountered were friendly, professional and personable at Avondale Toyota. We found a vehicle that was advertised, contacted Deborah this morning and she was all ready for us when we arrived at the dealership. The best thing, was she remembered us well, even after not having seen her for three years! That’s impressive! Excellent customer service. More
I was looking for a nice work truck that I could also enjoy on the weekends, when Valentino suggested me test driving a Tacoma. I instantly knew I wanted an Off Road Tacoma and decided I wanted it in Lun enjoy on the weekends, when Valentino suggested me test driving a Tacoma. I instantly knew I wanted an Off Road Tacoma and decided I wanted it in Lunar Rock. Valentino made sure to find one that I liked. It took a few months but it was totally worth the wait and I paid MSRP for it. No dealer markup! More