Avon Lake CDJR
Avon Lake, OH
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What can I say. ..Joe Diaz has a great team in Avon. Beginning with Nik handling online sales, immediately responded to my inquires and answered all of my questions. ..Joe Diaz has a great team in Avon. Beginning with Nik handling online sales, immediately responded to my inquires and answered all of my questions. He set me up with EJay, my salesman who introduced himself, had the vehicle ready washed, and detailed for a test drive. He got me taken care and turned me over to Peter who did a fantastic will my finance application. The whole team, a great bunch of guys! Come and see them for yourself! Wesley B. Fugitt / US Army Ranger retired More
Initially came in with a service problem and left with my dream jeep!! Dealership was very emphatic to my situation ( warranty was expired in February). Went out of their way to get me a great interest rate dream jeep!! Dealership was very emphatic to my situation ( warranty was expired in February). Went out of their way to get me a great interest rate and a great deal on my new jeep that was in my budget. The team stayed late on a Friday night and wasn’t at all put out, instead made me feel like taking care of me and the offer was their priority and pleasure. The team was kind, compassionate and you can tell a great place to work!!! Can’t wait to get services in the future to see some familiar faces that made me feel like family. From the service department (Shane Pabon) to the dealership ( Brittney Davidson) I can’t tell you the last time I felt customer service at their best!!! Thank you to the team that took care of me and the gift of a perfect deal!!! Hallie Pechaitis More
Just purchased a Jeep was a little scared that my payments would be high but Sean M., helped me out and I have affordable payments. He provided Amazing Customer Service, very knowledgeable, definitel payments would be high but Sean M., helped me out and I have affordable payments. He provided Amazing Customer Service, very knowledgeable, definitely patient and very professional. Staff was a A++. Everyone was friendly and I didn’t feel rushed on making my purchases. More
Just purchased my first Dodge Ram and man she’s a beauty. Shout out to the team that made it happen. Salesman Dylan & Sean in finance. I will call u guys the dream team. Great Service and Great Team. You hav Shout out to the team that made it happen. Salesman Dylan & Sean in finance. I will call u guys the dream team. Great Service and Great Team. You have a forever customers. More
Hands-down the easiest dealer experience I've ever had. HONEST, DIRECT and willing to make a reciprocal deal! This was the 37th vehicle I've purchased, they made it VERY easy. HONEST, DIRECT and willing to make a reciprocal deal! This was the 37th vehicle I've purchased, they made it VERY easy. More
Jerry is great! He contacted me to turn my lease in, asked what new vehicle I was interested in., sent me pictures of the new Compass, Set the appointment and he had He contacted me to turn my lease in, asked what new vehicle I was interested in., sent me pictures of the new Compass, Set the appointment and he had the vehicle I chose parked in front of the building when I got there. I got there at 9, and left at 10:05 in my new vehicle ! Definitely would recommend him. Very nice, and took the time to explain the features on the vehicle. More
Jerrol came highly recommended and, after working with him, he exceeded our expectations. He found us exactly what we were looking for. He was communicative throughout the process and really listened to w him, he exceeded our expectations. He found us exactly what we were looking for. He was communicative throughout the process and really listened to what we wanted. The end-to-end purchase experience was smooth, and we felt appreciated and valued as customers. We couldn’t be happier. More

