Avis Ford Inc
Southfield, MI
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After doing my research on the kind of vehicle I wanted, options and pricing, I emailed JZ (an internet salesperson) at Avis Ford in Southfield. He went through his inventory (and expected deliveries) and p options and pricing, I emailed JZ (an internet salesperson) at Avis Ford in Southfield. He went through his inventory (and expected deliveries) and provided me with a quote that very same afternoon. Happy with this info, we made a quick stop down to the dealership so he could inspect and appraise my trade-in and we got the ball rolling. JZ is personable, professional, thorough and responsive. He goes above and beyond in everything he does (ie; he produces his own You Tube tutorials on various car features, he filled-up the gas tank before we took delivery and offers free car washes.) He's refreshing, honest and made the whole car-buying experience pleasant and seamless. Being that I had damage to the trade-in, I also dealt with Victor in the Avis body shop. He, too, "got the job done" and worked with my insurance company. This allowed me to continue to drive my car until I took delivery of the new one and saved me the cost of renting a car while the damaged one was in the shop. More
Great, easy, no hassle buying experience with Jeremy "JZ" Zumbrunnen of Avis Ford. I was an out of state buyer, and he made the entire process remarkably simple. JZ was always quick to return phone ca "JZ" Zumbrunnen of Avis Ford. I was an out of state buyer, and he made the entire process remarkably simple. JZ was always quick to return phone calls or emails whenever I had any questions, etc. Also, he was straight forward, honest, with no BS !! The way all car sales people should be. More
Went in for warranty work and wanted to get the engine light to turn off. I was over my warranty expiration date by 17 hours, less then one day over abd they would work with me all on helping me getting i light to turn off. I was over my warranty expiration date by 17 hours, less then one day over abd they would work with me all on helping me getting it covered on my warranty. I got my truck back with the engine light now flashing and my truck was misfiring. They said they would correct all the issues with my vechials and they failed to do that. More
I came into the quicklane for an oil change and tire rotation, for my 2002 Ford Explore Sport after inspection the total cost for my truck would have been $1700 dollars to fix, which my husband expected rotation, for my 2002 Ford Explore Sport after inspection the total cost for my truck would have been $1700 dollars to fix, which my husband expected something was wrong. With the help of Damon and Ingrid my husband and I decided to get a new truck, since I was not prepared to purchase a truck that day, Ingrid helped me to decide to lease, and I am soooooo happy with my Ford Escape (Limited):) I know when the lease is over I will BUY a Ford Escape. Not just this experience but every experience I have had with Avis Ford since 2002 has been an exceptional experience. Thank you!! More
My ratings are all 5's because I think Avis Ford is a very good dealership. I called before coming in and I spoke to Jerry Flint. And, after coming in, Jerry let me test drive the ford focus, he answer very good dealership. I called before coming in and I spoke to Jerry Flint. And, after coming in, Jerry let me test drive the ford focus, he answered all my questions and gave me a good deal. I would recommend all my friends to come to your dealership. Everyone spoke to me and treated me very very nce. I am very pleased with my car. Thank you! More
As a long time customer, I find Avis Ford to be a friendly working company with a staff that makes Avis approachable and one of the dealerships worthy of sending referrals and having repeat customers friendly working company with a staff that makes Avis approachable and one of the dealerships worthy of sending referrals and having repeat customers. Gene McHarris and the entire staff shows teamwork and efforts to make things happen as oppose to competing for customers. The respect the staff shows for each others is transferred to their positive respect to the customers. More
I enjoyed my experience with Avis Ford, although this was my first experience with them, IT WAS THE BEST I EVER HAD OVERALL purchasing a new vehicle. Lilana IS A TERRIFIC SALESPERSON! my first experience with them, IT WAS THE BEST I EVER HAD OVERALL purchasing a new vehicle. Lilana IS A TERRIFIC SALESPERSON! More
My overall experience was excellent. All my questions were answered as well as some I did not even think to ask.Rick is vert pleasant and easy to deal with.I was pleased with he price as I had some advan were answered as well as some I did not even think to ask.Rick is vert pleasant and easy to deal with.I was pleased with he price as I had some advance information More
I thought the sales person was honest and truely worked hard to get me the customer, the best deal possible. Other Ford dealerships I had gone to, did not try hard to meet my requests. Alex at Avis Ford, w hard to get me the customer, the best deal possible. Other Ford dealerships I had gone to, did not try hard to meet my requests. Alex at Avis Ford, was quick to find the car I wanted with the price I wanted to pay. The buying process was fast and easy. I am very satisfied and will recommend this dealership to other people. More
Lou Marchesi is a friendly, helpful, and informative person. I have delt with him for many years. Always a good job. I will go back to him. Sally Mack person. I have delt with him for many years. Always a good job. I will go back to him. Sally Mack More