Avis Ford Inc
Southfield, MI
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Dealt with Chuck Champ at Avis Ford, after having the door slammed in our faces at numerous other dealerships that "claimed" they could get my wife and I financed..but couldn't, or wanted to finance us a door slammed in our faces at numerous other dealerships that "claimed" they could get my wife and I financed..but couldn't, or wanted to finance us at 20% interest with an outrageous monthly payment. I decided to call Avis. We went in assuming either we would be financing a pre owned vehicle, or face another rejection. Chuck was able to get us approved within a day on a brand new 2012 Escape with a far better payment at 4% interest. When all others couldn't get it done Chuck and Avis Ford did! At no time was there any pressure, and we were not made to feel as credit criminals. Chuck not only put us on the road with a great vehicle and program, but also got us on the road to restoring our credit and getting our lives back. Before you try ANY other dealership CALL AVIS FIRST!! You may not come out with a brand new 2012 or current model such as we did, everyone's credit background is different, but call Chuck and his team first, you will not be sorry and it will not be a mistake! Chuck and his team are true professionals, and conduct themselves as such. Even after our credit is restored I WILL return to AVIS Ford in the future. G.B More
This is the third Edge which Mr. Mims was my salesperson. I have found him to be very personable in his dealings with me and my family members. In addition , he is knowledgeable about the products in whic I have found him to be very personable in his dealings with me and my family members. In addition , he is knowledgeable about the products in which he is selling. I will continue to recommend him to family and friends who are in the market for a new Ford car. More
I have had a positie overall eperience with the dealership and the salesman. All staff were more than supportive and helpful, as this was my first car buying experience. I appreciate having assista dealership and the salesman. All staff were more than supportive and helpful, as this was my first car buying experience. I appreciate having assistance as I navigate my way through a new experience and being able to call on the staff after I have given my time and money. Also, my time and schedule was respected, as I am a full time student and work full time. Efficiency was the major compliment I took away from my experience. I would recommend the dealership and salesperson to my friends. More
My over all experience at Avis Ford was well satisfying. My sales person was great, he hooked me up with an awesome car.....I love my new car....Thanks Avis Ford again....oh and friend of the court..... My sales person was great, he hooked me up with an awesome car.....I love my new car....Thanks Avis Ford again....oh and friend of the court..... More
We were met by Tim on the lot and he was very kind and patient with me and my elderly grandmother. We had done our research beforehand and knew the couple of cars we wanted to take a look at. Tim provid patient with me and my elderly grandmother. We had done our research beforehand and knew the couple of cars we wanted to take a look at. Tim provided a preliminary tour of each and offered other models in the range and model year. He brought the keys around to both the vehicles we wanted to test drive. Not pressure to finish the test drive, just a great way to put the cars through their paces. We decided on a 2011 Ford Fusion SEL. After some preliminary discussion about our trade-in value we decided to buy the vehicle. We filled out the paperwork and were handed over to John Hartman (Finance Manager). John patiently walked my grandmother thru the options for extended warranties and what options we had, if financing was what we wanted. After that, we returned to Tim and he took care of all the rest of the documentations. We, mistakenly brought a copy of the title, but were assured that if we returned later in the day with the actual title, it would be a big deal. We drove the car off the lot and are super happy with it. Tim and John made the whole process easy and clear. Truly a win-win situation for everyone. Can't recommend them enough!! More
I have purchased 4 cars at Avis Ford over the last 6 years and have never been disappointed. Everyone that works there seems committed to making the car-buying experience as pleasant as possible. From years and have never been disappointed. Everyone that works there seems committed to making the car-buying experience as pleasant as possible. From the sales guys to the service techs - everyone is helpful and friendly. The contract terms and pricing are thoroughly explained prior to completing the deal. I have NEVER experienced at Avis that sickening feeling of having to go to the dealer to get a new car convinced that someone there will try to rip me off! What a change from other dealers I have been to. For me, this is what car-buying should be like - Avis Ford has earned my trust! I will always use Avis Ford as long as I purchase Ford vehicles. More
I called Dave the morning I picked up my car and had very little hope I would be walking out with a car. I was looking to possibly get a nice used car but to my surprise, was able to get a new car. My very f little hope I would be walking out with a car. I was looking to possibly get a nice used car but to my surprise, was able to get a new car. My very first new car. I was/am very excited. Not only did he get me in a new car but got me a good deal on insurance. I appreciate the hard work. More
He was very friendly, informational and to the point. He answered all of our questions and everything. He told us what we needed to know and also talked to us like people not like we were just doing a buisn answered all of our questions and everything. He told us what we needed to know and also talked to us like people not like we were just doing a buisness deal. More
prior to going into the dealership I was down and out seeking reliable transportation to get my kids and myself around. I knew I had a rocky road in life and was hoping for the opportunity to re-establi seeking reliable transportation to get my kids and myself around. I knew I had a rocky road in life and was hoping for the opportunity to re-establish myself. Derrel Mimms and Ted Smith allowed me that opportunity and I thank both for their patience hard work and efforts in getting me reliable safe transportation. More
very unprofessional--waited days before she returned my message only to learn she comes in at 1pm everyday!!! when i actually went into the dealership she had me wait another hour while she was talking to message only to learn she comes in at 1pm everyday!!! when i actually went into the dealership she had me wait another hour while she was talking to who i assumed was a customer when it was just a friend??? business first--right?? after taking another 1/2 to run my credit she returns telling me she can help if my income was higher and she'd charge me $300 for a "revised" paystub realllllllllly???!!!??? i left and went down the street and bought a brand new chrysler 200 with my own paystub!!! she's an unprofessional crook, be careful miss butler who you do business with, next time it may be undercovers More