Avis Ford Inc

Ford Fusion engine issues. I had a previous diagnostic, they told me to bring my car in as sometimes ford would help and bringing it in was the first step. After 5 days they ca I had a previous diagnostic, they told me to bring my car in as sometimes ford would help and bringing it in was the first step. After 5 days they came back and told me what I already knew. I then asked, if they determined if ford would help and they told me to call ford because they couldn’t tell me that. Lmao an extra 200 for nothing. More

Purchased 2020 Ford Fusion (in 2020) and I've had ongoing engine and transmission issues ever since. My car has been in the service center for a total of 5-6 months, since vehicle purchase...without ANY RESO engine and transmission issues ever since. My car has been in the service center for a total of 5-6 months, since vehicle purchase...without ANY RESOLUTION. Service professional Jean Miller informed me of needed transmission and engine part replacement...Later found out (from Quick Lanes' specialist), no engine work was ever completed on my vehicle. I've emailed Ford Customer Experience Specialist, General Managers, "tried" addressing concerns with Service Managers, several Service professionals...without ANY RESOLUTION. Service Center Mgr./professionals lack compassion; Service ctr. manager (Larry) is extremely... rude. I pay $465.00 monthly for a vehicle under warranty. I'm forced to drive this vehicle to work, every day, with smoke coming from its exhaust/ "check engine" light on. It's sad and very unfortunate that this is my experience. I've been purchasing vehicles from Avis Ford for over a decade and this is by far the WORSE experience ever. Upon purchase, I was promised a $500 voucher through ID. ME (by salesman) Walter Simmons...that incentive disappeared after vehicle purchase. I received nothing but avoidance and a headache chasing behind salesman to help with finalizing incentive. I never thought I'd have to pay for service this terrible and the time I've put into all of this madness is just heart wrenching. Never again will I buy from AVIS FORD! More

I love Avis Ford and my 2024 Ford Edge! Mr. Iron Johnson was so helpful and professional! Mr. Iron Johnson help me with the transition to my new vehicle and explained and answered all of my Mr. Iron Johnson was so helpful and professional! Mr. Iron Johnson help me with the transition to my new vehicle and explained and answered all of my questions. More

My long time salesman in 2022 ordered me the perfect truck but in 2024 when I waited 6 months for my newest version of my truck to be made, I was surprised by a 'tonka' truck as my replacement. The sal truck but in 2024 when I waited 6 months for my newest version of my truck to be made, I was surprised by a 'tonka' truck as my replacement. The salesman wanted to argue with me telling me it is the same vehicle but a new version; it wasn't even half of what I ordered. Essentially I was NOT helped by the salesman, his manager or dealership manager. NO HELP even after reaching out to them. I would NEVER recommend Avis Ford. More

Gordie Johnson at Avis Ford is the best! !! I told him what I wanted and he delivered!!!! He got me a great vehicle and an even better deal!!!! I will always come back to Gordie & Avis becaus !! I told him what I wanted and he delivered!!!! He got me a great vehicle and an even better deal!!!! I will always come back to Gordie & Avis because they always put the customer first!!!! More

Avis is a family friendly dealership that offers exceptional customer service. Everyone is quite friendly and helpful from the showroom to the service area. exceptional customer service. Everyone is quite friendly and helpful from the showroom to the service area. More

My Sales person was very knowledgeable and helpful at finding me a vehicle that I can afford and helping me pick out the color (green) that I like. It was like she knew me and she knew what I wanted. Gr finding me a vehicle that I can afford and helping me pick out the color (green) that I like. It was like she knew me and she knew what I wanted. Great job!!! More

Excellent dealership, Great salespeople, polite and caring and I won’t get another vehicle anywhere else! caring and I won’t get another vehicle anywhere else! More

Great service working with Lou Marchesi at Avis Ford for several years now. Thanks for your help! several years now. Thanks for your help! More

Wonderful atmosphere Service was outstanding with Gordon very nice person and most of all I wasn’t there long at all? Gordon very nice person and most of all I wasn’t there long at all? More