Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,531 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
Sort by
May 09, 2025
Always attentive and very professional Manager Steve thank you for your customer service . This build loyal customers . thank you for your customer service . This build loyal customers . More
by JAQUELINA
Verified CustomerEmployees Worked With
May 09, 2025
Work was on time and great customer services. I will decide to go to Chrysler dealer for car service I will decide to go to Chrysler dealer for car service More
by simongenel2
Employees Worked With
May 09, 2025
Rick set me up for service and was out today Brian handled service to . Very professional group in the service area. Will be back handled service to . Very professional group in the service area. Will be back More
by penningtoniv
Employees Worked With
May 07, 2025
Fast and great service , the intake agent was very knowledgeable got my car back in a timely manner. knowledgeable got my car back in a timely manner. More
by RISHIGOSINE
Employees Worked With
May 06, 2025
This was my second time at this dealership and what can I saw they really out did themselves with the service on my Scat. Lauren my advisor was on top of the whole situation and was a great communicator thro saw they really out did themselves with the service on my Scat. Lauren my advisor was on top of the whole situation and was a great communicator through out. I usually take my car to a local shop for oil changes etc but from now on this will be my go to service location for my car. More
by aumlifefitness
Employees Worked With
Lauren Felder
May 05, 2025
This is my Jeep service to go place and I am always well taken care of and I really trust the team to provide the right parts and the best service for my vehicle. Steve, the service manager has taken person taken care of and I really trust the team to provide the right parts and the best service for my vehicle. Steve, the service manager has taken personal care of me on several occasions ensuring the team is communicating with me and my Jeep is ready when they said it will be (I usually wait for the service to be done) Aventura Jeep is a bit of a drive for me to get to, but peace of mind my vehicle has the right parts and service is worth every penny. More
by monika.kalenski
Employees Worked With
Steve Williams and Julio
May 04, 2025
The service advisor was great from start to finish! I highly recommend this service center for any vehicle needs. I highly recommend this service center for any vehicle needs. More
by mariopena1289
Employees Worked With
May 03, 2025
They have a lot to improve. From customer service to mechanic. This dealership lacks key characteristics to maintain clients. They don’t really care about client-relationship, o From customer service to mechanic. This dealership lacks key characteristics to maintain clients. They don’t really care about client-relationship, only money More
by giulia95
April 30, 2025
The gentleman that helped me with my oil change (I believe his name is Arthur) was super nice and accommodating. Will come back to him again! believe his name is Arthur) was super nice and accommodating. Will come back to him again! More
by JUDETABBA
Employees Worked With
April 30, 2025
It seems that they lied to me, I took my my 2018 ram truck to fix the V44 recall that has to do with the tailgate latch. the truck was returned to me in less than an hour, never moved from the spot were truck to fix the V44 recall that has to do with the tailgate latch. the truck was returned to me in less than an hour, never moved from the spot were I left it. they never opened the access cover to the latch. I did ask to call the technician and make sure he had done the repair. He replied that he inspected the mechanism , from outside. this is not what the official document states has to be done. it reads HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA will repair your vehicle [2] free of charge (parts and labour). To do this, your dealer will install a tailgate actuator stop block that will limit the pivot arm from over travelling and pulling on the locking/unlocking rods. The estimated repair time is about one hour. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. i repeat, did not last 45 min and no mechanical work was done at all. I will report this to Stellantis , I did take my time to remove the cover to look for the newly installed stop block. By doing it myself I did see that it is possible to do that in 20 minutes. (I Offer my excuses for saying it was not possible).but the block was not there, it was never installed. the recall demands the installation of the block. I tried to talk to the service manager the day of the service but i was in a rush and he was not there at the moment ( I met him early that day ) . I have tried to talk to them today. I could have the block installed myself if the dealership provides me with one. best regards 1C6RR7FT1JS157976 More
by hector.crombet
Employees Worked With
Steve and Shannon
