Aventura Chrysler Jeep Dodge Ram - Service Center
North Miami Beach, FL
1,448 Reviews of Aventura Chrysler Jeep Dodge Ram - Service Center
My person of contact was Justin ponder in the service dept. A very professional and courteous individual. He introduced himself to me with a smile as soon as I walked into into the service dept. Jus dept. A very professional and courteous individual. He introduced himself to me with a smile as soon as I walked into into the service dept. Justin , when over my coverage and options and offered me very important advice but most of all he saved me money. Thank you Justin , for being a genuine honest human being. More
They were able to check my car on the same day I brought it in, even though they were very busy. I appreciated that very much. They communicated with me throughout the process. it in, even though they were very busy. I appreciated that very much. They communicated with me throughout the process. More
Worst service I have had at a service dept. Drop of my car on Saturday and the service adviser got in contact with me on Thursday on what needs to be done to my vehicle. That is 6 days later, Drop of my car on Saturday and the service adviser got in contact with me on Thursday on what needs to be done to my vehicle. That is 6 days later, I was offered a rental after my vehicle was in the dealer for 6 days. Will not take my vehicle there again. More
Very fast and efficient. Delivered under promises time. Car is in great shape. Highly recommend. Delivered under promises time. Car is in great shape. Highly recommend. More
Excellent service and care really appreciate the client service and support thank you for the work service and support thank you for the work More
Everyone was great and my car was ready by the time they had said it would be had said it would be More
The dealer always does an exceptional job. Aventura Chrysler Jeep is one of the best dealers that I have encountered. From the Guest relation/service team to the mechanics, everyone has a grea Aventura Chrysler Jeep is one of the best dealers that I have encountered. From the Guest relation/service team to the mechanics, everyone has a great positive vibe. This is the only dealer that I would ever take my car to. Thank you, Aventura Jeep dealer. More
The experience was filled with delays and empty promises. I had my car stolen. I felt relieved when it was found only to go through a nearly 2 month ordeal with the service department. The vehicle sat on the I had my car stolen. I felt relieved when it was found only to go through a nearly 2 month ordeal with the service department. The vehicle sat on the lot with a broken window for 3 weeks. The leather seats are ruined. It wasnt until i followed up in person that i discovered nothing was done to my vehicle and had to get a manager involved. I had to constantly follow up since i lost all trust with the service team. It took another month to then begin the repairs.... which were a broken window, program 2 new keys and paint some minor scratches on the front bumper. And to top it all off, the vehicle was returned to me filthy. It had white residue from paint, and appears someone used paint removed on my leather seats... Disgusted by the entire experience. I will be letting everyone know not to trust Aventura Jeep. More
The amazing customer service from Roberto is the reason why I keep bringing my car to get serviced at this location. Greatly appreciate his time and kindness. Very helpful and fast service why I keep bringing my car to get serviced at this location. Greatly appreciate his time and kindness. Very helpful and fast service More