Aventura Chrysler Jeep Dodge Ram - Service Center

Great experience Went to get a checkup on a warning light. Service rep Eddy Santiago immediately diagnosed what he suspected. The technician later confirmed and the Went to get a checkup on a warning light. Service rep Eddy Santiago immediately diagnosed what he suspected. The technician later confirmed and the problem was fixed. Very quick and accuratduagnosis. More

Incommunicadoi Service department does not answer the phone, nor do they return email requests for a call from a service adviser. Their customer service SUCKS. I hav Service department does not answer the phone, nor do they return email requests for a call from a service adviser. Their customer service SUCKS. I have waited for two minutes, no one answers and the call is not forwarded to answering service. More

Thanks Mr.David Morais My first experience with Aventura Chrysler Jeep Dodge Ram service department. Mr.David resolved the problem. He is looking forward to taking care the My first experience with Aventura Chrysler Jeep Dodge Ram service department. Mr.David resolved the problem. He is looking forward to taking care the further services for my Chrysler. We like to thanks him for the service he provide. We would recommend him to friends and family members. Thanks Mr. David! More

Unfortunately nothing has changed. 4 hr oil change and warranty service which Chrysler says it should take about 45 min. I expected 2 hrs giving them some slack (Miami is a bit slower) 4 hr oil change and warranty service which Chrysler says it should take about 45 min. I expected 2 hrs giving them some slack (Miami is a bit slower) but 4 hrs is just incompetence. I think the sales department is good but unfortunately, the service department is bringing down the whole Aventura dealership. I have purchased 2 vehicles from Aventura Jeep and am a loyal Jeep enthusiast having owned 6 jeeps in the past. More

Excellent Service, Thank You Dave (Service area) I would like to thank Dave (Service Area) for taking care of my Jeep. He continues to provide amazing A+ service. Dave is very knowledgeable, courteo I would like to thank Dave (Service Area) for taking care of my Jeep. He continues to provide amazing A+ service. Dave is very knowledgeable, courteous, personable, and precise in his job. I highly recommend anyone to get their car serviced at Aventura Chrysler Jeep Dodge Ram, as I have been highly pleased. Thank you! More

Worst experience cannot leave zero stars because the system doesnt let me. Aventura jeep has the worst customer service. I purchased my vehicle two months ago. Last mo cannot leave zero stars because the system doesnt let me. Aventura jeep has the worst customer service. I purchased my vehicle two months ago. Last month took it in for service to find out my vehicle was sold to me with no microphone for my radio. I was told that I would get a replacement microphone for my vehicle. Its been a month now and still havent gotten a call. Finally spoke with Jeff torres the sales manager. I explain to him exactly what happened. His response was whoops there is nothing he could do. The worst customer service. Strongly advise if u want a jeep save yourself the headache go to hollywood jeep there they treat you like you matter. Aventura keep just takes your money and runs. Horrible place. More

Incompetent mechanics playing guessing game For one month they coldn fix car almost 4000$ repairs and car stil with the same starting problem. 4 times come back on the tow track . Never again I For one month they coldn fix car almost 4000$ repairs and car stil with the same starting problem. 4 times come back on the tow track . Never again I go there. I want my money back. Keep the car with all parts you changed for nothing More

David Morais- Assistant Service Manager Hello, my name is Dror and it's a privilege for me to write this review regarding the service i received From David Morais, I needed an Oil change wit Hello, my name is Dror and it's a privilege for me to write this review regarding the service i received From David Morais, I needed an Oil change without making an Appointment. David was a professional, kind and respectful that i had to run to a meeting and provided exceptional service quick at this location! less than 40 min i was out and he deserves the credit !! More

Oil change was a lot quicker! Thanks Alex!! I was dreading to go change the oil in my 2017 Wrangler because it usually took forever in the past with my other Jeeps! Well, thank you Alex; who is I was dreading to go change the oil in my 2017 Wrangler because it usually took forever in the past with my other Jeeps! Well, thank you Alex; who is making a difference to change that situation! I was in and out in maybe 40 mins, and Alex was super nice and understood my old frustrations. Now,I will actually go when the miles say to change the oil, rather than procrastinating. Thank you, Alex! Sincerely, Stacy Gardner More

Great custimer service Lili provided a great service, I am happy with her she always true her best to assist you and provided you with infomation. This is my second time to Lili provided a great service, I am happy with her she always true her best to assist you and provided you with infomation. This is my second time to getting service there and she anseer all my concerns. I highly recommend this place. More