Aventura Chrysler Jeep Dodge Ram - Service Center

Excellent Service David Morais at the service building is the best. He has always welcomed me with a smile and positive attitude. He's on and gets the job done in a tim David Morais at the service building is the best. He has always welcomed me with a smile and positive attitude. He's on and gets the job done in a timely manner. He's the reason why I come back. More

Service Great service fast and clean ,JUAN Guerra was my service advisor,great attitude and willing always to go the estar mile for my service thanks to all t Great service fast and clean ,JUAN Guerra was my service advisor,great attitude and willing always to go the estar mile for my service thanks to all the staff More

Customer service The Associate was not courteous and professional.He was rude and snappy. I am very disappointed..This is my last time using this chrysler service. The Associate was not courteous and professional.He was rude and snappy. I am very disappointed..This is my last time using this chrysler service. More

Completely satisfied My name is Alex Shytsikau and I left my car for service at aventura Chrysler. My experience with David Morias was great! He took an excellent care of My name is Alex Shytsikau and I left my car for service at aventura Chrysler. My experience with David Morias was great! He took an excellent care of me ! He is very professional! he did his best to offer me the same vehicle for a few days that was needed at the service to repair mine. David thank you for my experience with the service department at aventura Chrysler. More

No BS I bought my vehicle in because the battery kept dying on me, I took it in and had JUAN for my service guy. He was polite, concerned and did not BS me I bought my vehicle in because the battery kept dying on me, I took it in and had JUAN for my service guy. He was polite, concerned and did not BS me at all. He also found a recall and had it corrected! I would take my car back and deal with JUAN!!! More

Service representative David Morais is great! I bought my Jeep Compass in July 2016. I've been to the dealer several times for oil changes and other matters. David Morias has been my Service Rep I bought my Jeep Compass in July 2016. I've been to the dealer several times for oil changes and other matters. David Morias has been my Service Representative on most of the occasions. He is very knowledgeable, efficient, and courteous. In sum, I am very pleased with my Aventura Jeep purchase and the excellent service David Morias has provided me. I highly-recommend this Dealership and its Service Department. Marty Feigenbaum, Surfside More

Don't waste your time . Dropped my car for an appt . For a covered service . No one in the service dept called . I went back to the dealership to find out the status of my s Dropped my car for an appt . For a covered service . No one in the service dept called . I went back to the dealership to find out the status of my service call . Have to order parts . Had to leave car overnight . Well call you around 9 am . Next day after calling 12 times I went again to the shop . Part did not come . Still no phone call . 2:00 afternoon . Parts didn't come in . I need a loaner . We can't help . I'm just gonna be a pain till something happens . Service guy gets permission for a rloaner . Walks out into the shop , comes back 5 minutes later with my car keys and a bill for 450$ . . Extended warranty is crap . The customer service is crap . More

NEVER USE THIS PLACE! My vehicle has been at this shop since OCTOBER 14, 2016!!! Not only has the customer service been horrendous, but they received payment from the insur My vehicle has been at this shop since OCTOBER 14, 2016!!! Not only has the customer service been horrendous, but they received payment from the insurance company and cashed it on 12/1/16. Yet, I still do not have my car! They make nothing but excuses and now they flat out lie to me saying that the tech is behind in installing my replacement engine that arrived. However, today, I was told they don't even have the engine that was paid for almost two months ago!!! UNBELIEVABLE!!! I really did not have a choice of service shops when my van got flooded in a freak thunderstorm that Saturday night as they were only one of very few repair shops in the towing radius that took late night drop offs. I thought it was a safe bet that they were a dealership. I could not have been more wrong! It appears as if they have stolen the insurance money and are now holding my car hostage. No one really takes my calls much less returns my messages. I live in Palm Beach Gardens, so I cannot readily drive there. This is such a HORRIBLE EXPERIENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Service Very knowledgeable and courteous. Efficient and fairly priced. The service was very fast and the service consultant was very friendly. I would recomme Very knowledgeable and courteous. Efficient and fairly priced. The service was very fast and the service consultant was very friendly. I would recommend the service center to everyone. More

HORRIBLE SERVICE!!!!!!!!! Please stay away from this dealership!! There's no word I can express my anger. The service here is beyond horrible. You will end up having a high blo Please stay away from this dealership!! There's no word I can express my anger. The service here is beyond horrible. You will end up having a high blood pressure when you take your car there!!! More