Aventura Chrysler Jeep Dodge Ram - Service Center

I had an issue with my jeep Gladiator and Eduard Santiago was on top trying to resolve the problem with a part that took longer than usual. was on top trying to resolve the problem with a part that took longer than usual. More

When I came to pick up my car, they had my glove box off with wires hang everywhere, also I drop them a bring new $200 battery 🔋 that was dead, they cut wires to my alarm 🚨 system! I spoke with the Servic with wires hang everywhere, also I drop them a bring new $200 battery 🔋 that was dead, they cut wires to my alarm 🚨 system! I spoke with the Service manager which he didn’t know anything… I will not be return into this dealership ever again More

The slowest dealership to get your car serviced, went there at 8:30 am and ended up leaving after 1 pm. Ridiculous. Then they wouldn’t explain what happened to my warranty. Unprofessional there at 8:30 am and ended up leaving after 1 pm. Ridiculous. Then they wouldn’t explain what happened to my warranty. Unprofessional More

Eduard Santiago is worth of FIVE STARS but he is not listed under the Service Dept personnel. Been waiting for a part over 18 months and Eduard will have it ready in two weeks, listed under the Service Dept personnel. Been waiting for a part over 18 months and Eduard will have it ready in two weeks, More

Camilo the service director was on top of things. Appreciate the text communication with him. As a suggestion: Camillo needs to update his voicemail greeting. Also, to best communicate with the Appreciate the text communication with him. As a suggestion: Camillo needs to update his voicemail greeting. Also, to best communicate with the service advisor, I suggest the texting portal. This will help you staff not having to deal with the phone calls and voicemail messages and it gives them a better flow of communication. At the Harley Davidson store they use such portal and it is super effective. More

Never will go back over there where are you from those Never will go back over there where are you from those dealershipsVery poor customer service not reliable they don’t know what are you doing definit Never will go back over there where are you from those dealershipsVery poor customer service not reliable they don’t know what are you doing definitely not recommend it ever!!!!!!!!!!!!!!! !!!!!!!! !!!!!!! More

no matter what goes wrong or just go in for a oil change they really try to get yoiu in and out---the guy juillo who to care of me was great,,,,he knows about customer service. they really try to get yoiu in and out---the guy juillo who to care of me was great,,,,he knows about customer service. More

It's outdated.looks like a South American hospital in the ghetto.i don't think you want me to keep writing my opinion.at all ghetto.i don't think you want me to keep writing my opinion.at all More

The experience here is always amazing every one here always take care of us and they are friendly all the time and the managers too ! always take care of us and they are friendly all the time and the managers too ! More

Julio was great and very attentive but the problem with my Jeep still exists.They said they supposedly fixed it but no. Also getting a rental took too long my Jeep still exists.They said they supposedly fixed it but no. Also getting a rental took too long More