Aventura Chrysler Jeep Dodge Ram - Service Center

Justin was great! He took the extra steps to ensure I was comfortable with my service and understood what everything entailed. He went above and beyond! He took the extra steps to ensure I was comfortable with my service and understood what everything entailed. He went above and beyond! More

Great Assistance in getting an issue resolved that previous dealership's service department created. (Clogged windshield wiper fluid reservoir after original repair) previous dealership's service department created. (Clogged windshield wiper fluid reservoir after original repair) More

Hi I am moving back to NYC but wanted to thank Shannon in service for her kindness and patience Michael Tischler service for her kindness and patience Michael Tischler More

I had an issue with a steering dampener for my 2020 Gladiator, Steve, the service manager, recognized my issue right away and coordinated the replacement part which was on backorder. Once my part came Gladiator, Steve, the service manager, recognized my issue right away and coordinated the replacement part which was on backorder. Once my part came in, the service team took great care of me, including Steve coming to pick me up with my vehicle when it was ready to go. Overall, the service was great, the staff terrific and a great customer experience with excellent above and beyond personal service. More

My car has been at this dealership service department for over a month with service advisor providing poor customer service and 10% communication. I have been the one constantly calling trying to figure out over a month with service advisor providing poor customer service and 10% communication. I have been the one constantly calling trying to figure out what is happening with my car. They charged 2 diagnostic fees of $280 totaling almost $600. IT HAS BEEN OVER A MONTH AND I STILL DO NOT HAVE MY CAR!!!!!!! I expected more from a manufacturer service department considering the amount of money they charge for working on your car. I am highly disappointed, and my experience has been low end backyard garage level with these people. As it stands, I still have no car and no definite ETA on my car. More

My service advisor Lauren, was extremely helpful and professional. I highly recommend this dealership for all service needs. professional. I highly recommend this dealership for all service needs. More

They upsell you on fixes after they break more of what you asked for them to fix! you asked for them to fix! More

The service was outstanding. My advisor, Lauren, kept me in the loop every step of the way. They connected with corporate and, knock on wood, fixed the issue. My advisor, Lauren, kept me in the loop every step of the way. They connected with corporate and, knock on wood, fixed the issue. More