Avalon Honda and Collision Center

Regular service appoinment I came in for my regular service appointment. I arrived early, but the took my car immediately. After a couple of questions, I went to the waiting are I came in for my regular service appointment. I arrived early, but the took my car immediately. After a couple of questions, I went to the waiting area. I waited about an hour and 10 minutes and and was told my car was ready, but it needed a 29 min. battery charge. I opted not to wait for the charge because I have a trickle charger. (Not driving a lot, I put it on the trickle charger to keep the battery charged) My service advisor, Michael Gavenda, gave me a complete explanation of the work that was done and took me to the cashier. I thanked him for a nice job and left. More

Service! The Best thing about Avalon Honda is the service dept! No one even comes close to them!!!!! On time, fixed the first time and always cheerful !!!!! The Best thing about Avalon Honda is the service dept! No one even comes close to them!!!!! On time, fixed the first time and always cheerful !!!!! More

very friendly The car that I wanted to see was sold when I got there, but after visiting multiple dealers in my search for a car I can say that my experience here w The car that I wanted to see was sold when I got there, but after visiting multiple dealers in my search for a car I can say that my experience here was very good. The sales rep and the manager tried to find another car for me, but did not pressure me into buying something else. I would return to this dealer in the future. More

Excellent Sevice My experience at this dealership has been excellent. There was a question of what I had been promised during the sales process and Ross in the servic My experience at this dealership has been excellent. There was a question of what I had been promised during the sales process and Ross in the service department took ownership to research the issue. He called me back the next day with a resolution. I would highly recommend Avalon Honda. More

EXCELLENT When I showed up for my appt. the service manager went over everything gave me a time and was on the money. ROSS and his team are the best. never pres When I showed up for my appt. the service manager went over everything gave me a time and was on the money. ROSS and his team are the best. never pressure you and tell you what you need and explain all even I could understand. This is my second Honda runs like a TOP. When i'm ready I will choose AVALON. The service is the best and after three different dealers up north and several new cars I know and can say AVALON HONDA ISTHE BEST. More

Awesome My Wife has been a Honda owner / driver for approximately 20 years and on the verge of switching until we met Ms. Cafeiro and the new 2018 Pilot . Sus My Wife has been a Honda owner / driver for approximately 20 years and on the verge of switching until we met Ms. Cafeiro and the new 2018 Pilot . Susan is an Amazing Lady that is so very knowledgeable of all the Honda products and a genuine , caring person . Secondly Honda somehow seems to have read my mind on All of the issues I have had with the 2015 Pilot my wife had settled on . Unbelievable how much the 2018 has improved , I look forward to driving when ever the opportunity arises . Many Thanks to Ms. Cafeiro and Avalon Honda for Their V I P treatment . More

repair work Great crew at Avalon Honda. They were able to figure out what repair was needed to be to be completed on my Pilot. They work was completed promptly. Great crew at Avalon Honda. They were able to figure out what repair was needed to be to be completed on my Pilot. They work was completed promptly. More

No xx Service department was very professional. Took care of my problems and my service needs. No xx just down to earth people. Thanks Mike and his service Service department was very professional. Took care of my problems and my service needs. No xx just down to earth people. Thanks Mike and his service department. Military discount would be appreciated like other dealers. More

Informative, pleasant, easy. They were able to locate the car I was looking for in an expedient manor and answer every question I had. Will definitely do business with them in the They were able to locate the car I was looking for in an expedient manor and answer every question I had. Will definitely do business with them in the future. More

Routine service Always turn car over to Ross, confident he will see to it that whatever is needed will be competently & efficiently handled. One glitch this time - ho Always turn car over to Ross, confident he will see to it that whatever is needed will be competently & efficiently handled. One glitch this time - hood of car was not properly latched so had to pull over on Parkway to close it securely. More