Avalon Honda and Collision Center

Review of Service Department I found both Ross and Mike very helpful in servicing my 2001 Honda. I appreciated their clarity and professionalism. I am a return customer after a I found both Ross and Mike very helpful in servicing my 2001 Honda. I appreciated their clarity and professionalism. I am a return customer after a bad experience in 2012. Ross has won me back with his friendliness, quick service, and good prices. I am not associated with any car dealership. I am clergy and put a lot of miles on my 17 year old Honda CRV. More

Beach Day Trip Heroes My wife and I along with our nine year old daughter were on our way to the beach for the day. All of a sudden our check engine light began to flash a My wife and I along with our nine year old daughter were on our way to the beach for the day. All of a sudden our check engine light began to flash and the car started to run rough. Panic gribbed the car and we exited the GSP. Lucky for us we were not far from your dealership. We pulled in the service area not knowing what would happen. We were met by Ross and Mike who immediatley assessed the problem and reassured us they would provide a remedy that would allow us to continue our trip to the beach. Their knowledge of the issue allowed them to explain in detail the situation with our car. They proceeded to repair the vehicle quickly which allowed us to get right back on the road so we could enjoy our planned day at the beach with our daughter. They are both an asset to your company and our experience was all around wonderful. We really appreciate what they did for us. More

Great Easy appointment scheduling. Car done in time promised. Service and repair prices reviewed before work started. Service rep was very friendly and a Easy appointment scheduling. Car done in time promised. Service and repair prices reviewed before work started. Service rep was very friendly and accomodating to customers More

WOW THAT WAS EASY!!! From my first internet inquiry to syncing my android in my beautiful new Accord, I received prompt, professional, personalized, no pressure attention. From my first internet inquiry to syncing my android in my beautiful new Accord, I received prompt, professional, personalized, no pressure attention. I was dreading car shopping but with Susan Cafiero guiding me it was like a day at the beach...AWESOME! I drove my new car home the same day thanks to the efficient staff who prepped & primed my new baby in record time. Thrilled I chose Avalon Honda... recommend without hesitation & already have!!!! More

Routine Maintenance. Personnel are always pleasant and accommodating. I have no complaints nor does my daughter who brings her car from Baltimore for local service becaus Personnel are always pleasant and accommodating. I have no complaints nor does my daughter who brings her car from Baltimore for local service because she has confidence and trust in the department.. More

Smaller Dealer = Better Service We went to another (large) local dealer looking for a new Fit after 4 hours of being ignored frustrated and shown a used car we left. Then we went to We went to another (large) local dealer looking for a new Fit after 4 hours of being ignored frustrated and shown a used car we left. Then we went to Avalon Honda and were attended to imeadiatly. We will go back to Avalon next time we need a car. More

Nail in tire fixed the problem and called me to let me know it was done. The tire was fixed sooner than promised. I always take my two Honda's here for service. fixed the problem and called me to let me know it was done. The tire was fixed sooner than promised. I always take my two Honda's here for service. More

Excellent Work was completed in a reasonable amount of time at a reasonable cost. The waiting room was clean and comfortable with coffee and light snacks availa Work was completed in a reasonable amount of time at a reasonable cost. The waiting room was clean and comfortable with coffee and light snacks available. Overall it was a pleasant experience. Than you More

Service was efficient & friendly The salesperson and the business manager were knowledgeable and helpful. The dealership is conveniently located and the building and surrounding areas The salesperson and the business manager were knowledgeable and helpful. The dealership is conveniently located and the building and surrounding areas are clean. This was my third satisfactory experience. More

Great! Total professionalism from everyone involved in my purchase. Everything was explained thoroughly to me. Very knowledgeable salesman. A good experienc Total professionalism from everyone involved in my purchase. Everything was explained thoroughly to me. Very knowledgeable salesman. A good experience in puirchasing a vehicle. Love my new car... More