Avalon Honda and Collision Center

My experience was good I would say overall it was good but I think tom should have told me the car had 203 miles on it and accepted my original offer of 18000 for the car co I would say overall it was good but I think tom should have told me the car had 203 miles on it and accepted my original offer of 18000 for the car considering it was a left over 2017 and had that miles on it. to have a price of 19500 and then the fees on top of that is more than a 2019 would have cost based on you build it. I know you will think, well it has the navi on it. wel the 2019 I built online did not have that but it in itself is not that important to me. over all it was good and a learning experience, I don't suspect ill be getting a new car in this life time but will advise family when negotiating for a new car, check the milage on the one you want. New cars should have less then 10 miles on them or you should be compensated for it. in the price. the price was a compensation for the 2017 not the milage. More

Why I keep coming back Ross and his crew are great. Mike promised by car by a certain time so I could go to work. He kept his promise. Love the service department Ross and his crew are great. Mike promised by car by a certain time so I could go to work. He kept his promise. Love the service department More

Faulty battery Mike did a great job of accommodating me, diagnosing and fixing the problem. The new battery has been working well. I would recommend this dealershi Mike did a great job of accommodating me, diagnosing and fixing the problem. The new battery has been working well. I would recommend this dealership. More

Friday service visit I was taken care of in a pleasant manner and the work to be completed that day was thoroughly explained. During my visit I was told that fluids neede I was taken care of in a pleasant manner and the work to be completed that day was thoroughly explained. During my visit I was told that fluids needed to be changed and selected the ones to be completed this time. All completed in reasonable time. More

Great!! I came to the dealership on a very busy day. My vehicle had issues starting. The assistant service manager Mike went above and beyond in seeing that o I came to the dealership on a very busy day. My vehicle had issues starting. The assistant service manager Mike went above and beyond in seeing that our issue was taken care of even though they were extremely busy. The customer service I received was exceptional. More

Oil Change Service They are always prompt in getting your car in so definitely a 5 star for organization and management. Even though I set my appts. up in the afternoon They are always prompt in getting your car in so definitely a 5 star for organization and management. Even though I set my appts. up in the afternoon I still don't wait very long for the service to be completed so they seem to be able to handle a large volume of cars, even here at the beach in the summer. They are very communicative while I wait and review any findings or what service was done at the end. I will always buy a Honda as long as this dealership service is in place. More

As always, great service, great turn around Ross in Service is always great and helpful, no matter what you're in there for. If it's just an oil change, or something more. I have had issues wi Ross in Service is always great and helpful, no matter what you're in there for. If it's just an oil change, or something more. I have had issues with tires that needed to be replaced because of road hazards. Windshield, he always made sure to check my warranty, and never overcharges. This time it was a simple nail in my tire, which they squeezed me in and took care of within 35mins. More

Recall and oil change Everything was done well and right on time. Wait area was good and had papers and magazines to occupy my time. Overall it was a good effort and I will Everything was done well and right on time. Wait area was good and had papers and magazines to occupy my time. Overall it was a good effort and I will return! More

Oil Change Service Tech. was waiting for me when I pulled in and took my car immediately. Within 30 minutes, oil was changed, safety check performed and I was o Service Tech. was waiting for me when I pulled in and took my car immediately. Within 30 minutes, oil was changed, safety check performed and I was on my way.... More

Oil change, new wipers, fog light repair Work was performed in a very timely manner. Final detailed checklist was thoroughly explained. Professional experience. Thank you for the quick turn a Work was performed in a very timely manner. Final detailed checklist was thoroughly explained. Professional experience. Thank you for the quick turn around. Will be back. More