Autoworld Kia

One of the worst sales experience we had ever had The One of the worst sales experience we had ever had The back and forth between our sales person and the manager was Absurd made us feel like they ar One of the worst sales experience we had ever had The back and forth between our sales person and the manager was Absurd made us feel like they are hustling us . We had the good sense to walk out Don't use this dealer.......... Very Bad More

went into the store on april 2, 2011 and was greeted by a salesperson named randy g. salesperson was helpful and assured me a great deal. got into the showroom and agreed to payments of 540 a month on a 2011 salesperson named randy g. salesperson was helpful and assured me a great deal. got into the showroom and agreed to payments of 540 a month on a 2011 sorento. after waiting one hour i dealt with the sales manager or business manager nick matteo. within 5 mins he quoted me a payment of 811 dollars a month and told me that with my credit profile the bank wants to see a "fully protected loan". after one hour of arguing it seemed like i agreed to sign at the 811 dollar payment. it consisted of useless tire and wheel warranties, paintless dent repair, and a wax coating none the less. fast forward two days and i step into the dealership asking for the manager in charge. it had happened to be matteo that day, I told him i wanted to return the vehicle and he told me he would have it towed to my house before i got home. people like matteo give the car business the name that it will always have. More

I had seen a car on Autoworldgiant.com, I put in a request online for a test drive. I left my Husband's cell number. He got a call at 9am. The salesman told him the car was beautiful & when he sees it request online for a test drive. I left my Husband's cell number. He got a call at 9am. The salesman told him the car was beautiful & when he sees it he is going to buy it. My Husband told the salesman he was very serious about the car & he would like to leave a deposit so it would hold the car until later in the evening. My Husband was told that it would not be necessary that if any interest is shown in the car he would call and take a deposit then. He said we would have first crack at purchasing the vechicle. We called before we went down to be sure the car was still there, they said it was. We get to Kia Autoworld ask for the salesman we spoke to he passed us off to another salesman. The salesman gets the keys and takes us for a test drive. We return to do the paperwork.The first problem was added fees $695 Delivery fee, $995 reconditioning fee, $395 Adminstration fee and other B.S. fees So first the car is $14,827 now it went up to $16,527! We were also told that this car had to be financed for this price. We were still really serious about buying even with all the extra fees. The finance guy pages the salesman the salesman goes over & comes back and said that the car was just sold to someone else. This place is typical stero type of shady car deals! BEWARE OF THE BAIT & SWITCH! I now know it is a blessing I did not buy there after reading all the reviews. 100's of people cant be wrong.Should have read the reviews. More

It was great buying my car there. The dealership staff were all great and the showroom cars were clean. The sales person was very knowledgeable. I would definitely buy another car from this dealership. were all great and the showroom cars were clean. The sales person was very knowledgeable. I would definitely buy another car from this dealership. More

Called on the phone about a great priced Chrysler Sebring. and was told they have the car. Not only that I specifically asked if they have more cars in that price range. They told me "sure we have pl Sebring. and was told they have the car. Not only that I specifically asked if they have more cars in that price range. They told me "sure we have plenty under ten thousand." We called them again the day we drove out there a half hour each way and they didnt have the car advertised or ANY other cars under 10,000. NOT ONE!!! a bunch of liars that seem to act nice and don't deserve any good rating. A BUNCH OF CROOKS!!!!! More

I dealt with Sidney who was very professional. There were no surprises and all went very smoothly. Large selection to choose from. Highly recommend this dealer and sales rep. no surprises and all went very smoothly. Large selection to choose from. Highly recommend this dealer and sales rep. More

Had a great buying experience! There are 100s of dealers advertising the sameway they do..... Anyone falling for the "save 10 grand off mrsp" should know better...... I went to a few dealerships for THE REA advertising the sameway they do..... Anyone falling for the "save 10 grand off mrsp" should know better...... I went to a few dealerships for THE REAL price, AutoworldKia beat them all by 900.00 Very knowledgeable staff, they had me on the road in 2 hours!!!................................................................................................................................................ More

I saw what looked kie realy good prices on line for some kia 2010 modles traveled 100 miles to purchase a vehicle after i was told over the phone that indeed these were the prices.well when i got there i kia 2010 modles traveled 100 miles to purchase a vehicle after i was told over the phone that indeed these were the prices.well when i got there i was told that these prices were with incentives no were in ther ad does it mention anything about dealer incentives so i drove 200 miles round trip and spent 40.00 dollars in gas and tolls. What a waste. I will say the salesman was very good it was his sales / finance manager that was pulling all the strings More

Autoworld had an unbeleiveable internet price on a new Sorento. I called to confirm the price and al told me the car is there and the price is correct. I arrived there an 1 1/2 later and asked to see the Sorento. I called to confirm the price and al told me the car is there and the price is correct. I arrived there an 1 1/2 later and asked to see the advertized Sorento. After waiting a half hour a salesman told me the car was out for a test drive by another customer. The salesman told me he had plenty of other Sorentos but at a higher price. I said I would wait to see the advertized Sorento. Another half hour later the salsman tells me the Sorento is sold but wants to show me another one for $2,000 more. I said no thanks and left. As I was leaving I called Autoworld on my cell phone and asked if they had the advertized Sorento there at the advertized price. I was told yes, the car is here, when can you come and see it? I told the salesman I am there now and but was told the car is sold, he put me on hold and never came back on the line. So, if you see a car advertized by Autoworld and call to see if it's there, it's there. But when you go in person, it's suddenly not there. Amazingly, Autoworld is still emailing me these unbeleivable internet prices! More

These people will do anything to robb you. A 199 lease with 2599 down turned out to be 5,400 down by just changing the wheels. In addition, the finance guy made some bogus deal to get the deal thru beca with 2599 down turned out to be 5,400 down by just changing the wheels. In addition, the finance guy made some bogus deal to get the deal thru because he claims he couldn't get a bank to approve the loan. ( Even though it was supposed to go through Kia Finance) As of today, almost two months after the lease, I haven't gotten anything in the mail regarding payment or payment booklets for the lease. Also, no auto deduction has been made to my checking account since that was supposed to be the case. We'll see how long it takes them to get in touch before I have to get a lawyer. More