Autoworld Kia
East Meadow, NY
Filter Reviews by Keyword
By Type
Showing 438 reviews
Just talk to Ty I was out of professional work for 3 years. My family had been hit by cancer, divorce, hurricane sandy... you name it... all within a couple of y I was out of professional work for 3 years. My family had been hit by cancer, divorce, hurricane sandy... you name it... all within a couple of years. My credit took a dive. I decided to pivot careers from marketing and communications to medical (for obvious reasons). I was living in Brooklyn working out of my temporary home from the internet. I didn't need a car then, but, I wasn't going anywhere anyway. I am a registered EMT on the wait list with FDNY. It could take years before I am called for FDNY. I started applying to other jobs. This process also took years since employers look at your credit and I was limited by how far I could travel. I finally got a great job in medical. The catch - I needed a car to get there. I had owned a Nissan in the past. I like handling of their cars. I'm the kind of woman that likes to drive. I like sporty cars. I was looking at the Juke because I liked the compact size of this mini crossover and the way the torque vectoring felt in the test drive. In the past, I bought my Nissan outright, because I had money like that at one point. One day, I was driving my Nissan Altima to work in Brooklyn when I looked up to see a green light, and looked down to see a white van in the middle of the intersection. I T-barred it and the airbags went off. Nissan has a high safety rating, and I was driving a Nissan when the safety features saved my life, so naturally, I went back to Legacy Nissan. But when I went back to Nissan this time, I had to go back 3 times. I spent over 28 hours of sitting in their show room, and I STILL didn't have a car. Nissan was a very different company when I didn't make a lot of money. They didn't 'work' for me. I was looking for a car that could go the distance, a car that could keep me happy and going over the 6 years I was going to take paying it off. I didn't want to feel like I was compromising with this purchase. I was already in debt. I didn't want to get further in debt for a car I wasn't happy with. Nissan kept encouraging me to lower my expectations. The best they could do was a 2013 Nissan Versa Sedan with manual roll-down windows at monthly payment I could not afford. I thought this Nissan versa was my only option with bad credit. So, I left a $500 deposit. They called me to tell me I wasn't approved, and that it was my fault since my credit was poor. That's when I did more research. I talked to my insurance guy Sam from Liberty Mutual. I had to call him because I had to cancel the insurance I already had on the Nissan I didn't get despite Nissan's promises. Liberty Mutual is a great insurance company. They gave me insurance rates around $150 when every other company like Gieco and Progressive were quoting me $659. 15mins my butt... Liberty Mutual and 'Brad' are my insurance people all the way. Sam said he was sorry Nissan did not work out, and said he had been in my shoes before too. Sam recommended Kia without reservation, saying they should be able to help me. My problem was, I hadn't thought much of Kia. The name sounds like a brand of Children's toys and their bubbly designs just re-inforces that cheap plastic impression I had of their product. In my mind, I had attached a stigma to Kia, that having to buy from Kia, represented that I hit rock bottom. But I trusted my insurance company, so I took Sam's advice and finally decided to buckle and reach out to Kia. I found that I couldn't have been more wrong about my thoughts about Kia and their cars. Kia is the underdog you want to win at the superbowl. They came out the gate fighting for my business. They just wanted to win me, and for me to win, so badly. And they looked like they had fun working for me too. It was the least stressful experience I have ever had making a big purchase. I reluctantly asked a couple of questions to Kia's online chat. They weren't pushy. They were knowledgeable and respectful of my space. An hour later, I received a phone call from Ashley. She was happy and sincere, and excited that I was interested in buying a car, but more interested in finding out about what was going on that I didn't have a car yet, even though I needed one for the past month. I told Ashley my situation with Nissan, and how I got my new job. Her reply was "Ooooooh. You need TY." Ashley asked me if I could come in for an appointment to do some test drives. I reluctantly said yes and we set a time for later that evening. I called Ashley because I had to move up the time of my appointment. She said it was not a problem... and it wasn't. I got to Kia and I was seen right away. Ashley introduced me to Ty who said he was expecting me. I started to go over my situation with him, and Ty insisted on me telling him what I want first. I told him I wanted a Crossover that was fun to drive, between 2009 and 2013, NO accidents on the CarFax, 1 previous driver, and it had to be in black. I test drove a 2011 Black Kia Soul with 32,000 miles on it. I was SHOCKED at how much car you get for the money with Kia. Because of their underdog reputation, they are committed to proving everyone wrong. I got power windows, a car with no scratches, MP3 player, lots of head room (I am 5'9" and have a large dog)...they even have a 9.8 safety rating.... everything about this car was exactly what I was looking for. Even the handling was super fun. Ty was a fast talker. Sometimes he talked over me and at first, I thought "this guy is cocky as xxxx." But that's not a car salesman, that's just Ty. And Ty has a right to be a little cocky haha. He is a master at his craft and knows exactly how to get someone with credit like mine, into the car they want. I had no idea how hard he had to work until I looked at all the paperwork, and until I received all the rejection letters in the mail from other banks regarding my car loan. I realized at the end of my experience, Ty was working from his experience and his personal business network, which was extensive. He loves what he does, he works fast, and knows what to do to get you in the car you want. Ty worked for me, he advocated for me with the banks, and as soon as I made my low deposit 2 days after our first meeting, I threw my dog in my new car and took a ride to Brooklyn to hang with friends for the holiday weekend. Kia and Ty specifically gave me my freedom back. They did it without pressuring me. They listened to me, and at times, I just had to trust them as the experts and go with the process, and it was worth it. Kia was with me when I was down and out. As a result, they will be the car company I go to for the rest of my life. Sorry, Nissan. At any moment, any person can be up or down in the game of life, and there is more to a person (or a brand) than what people say. Kia understands this. My mom was so happy for me, that she's going to make Kia her next car too. (She currently drives a Toyota Solara). Right now she has her eye on a white Kia Optima. haha. If anyone wants to know more about my experience (as if I didn't type enough) feel free to contact me directly. kate.reulbach@gmail.com It would be my pleasure to refer more people to Kia. In fact, if you read this review, tell Ty that Kate sent you. Not just because they have turned me into an advocate for life... but because I get cash when I refer people too. Yeah... Kia does that too! More
daris22 Salesman Marcel M. was very professional, helpful and patient with me. He helped me get the suv that I wanted. It was a pleasant experience to work Salesman Marcel M. was very professional, helpful and patient with me. He helped me get the suv that I wanted. It was a pleasant experience to work with Marcel and John Rodriguez who was very helpful with the leasing. More
My salesman Dana Cusenza was great! Dana did everything possible to help me every step of the way! He walked me through...helped me get to know the vehicles and what they offer...helped Dana did everything possible to help me every step of the way! He walked me through...helped me get to know the vehicles and what they offer...helped my find the best fit for me...walked me through every part of the process, never taking a moment for himself, his only focus was helping me...and, finally I went home with a beautiful KIA Optima! Thank you!!! More
Best Dealer Ever Ernest Smith Ernest Smith made my first time but a wonderful experience. He was very informative and knowledgable about the KIA Brands. I can definitely say he mad Ernest Smith made my first time but a wonderful experience. He was very informative and knowledgable about the KIA Brands. I can definitely say he made this experience very pleasurable. The whole dealership is beautiful and everyone seems nice but if you want someone who will give you all the facts and give you 100 percent I definitely recommend him. I know I will. More
Dana C. at Autoworld is the Best! We worked with Dana Cusenza at Kia Autoworld and he was the sole reason we bought a car at the dealership...very professional, helpful, and patient wi We worked with Dana Cusenza at Kia Autoworld and he was the sole reason we bought a car at the dealership...very professional, helpful, and patient with us...helped us get into a nice, new car the we could actually afford---we are very happy...it was an overall pleasant experience, thanks to Dana! Go see Dana for a deal! More
Excellent Service - Very Happy Customer I'll start off by saying I'm a tough customer to please but my experience at this Kia was exceptional and the deciding factor why we leased there and I'll start off by saying I'm a tough customer to please but my experience at this Kia was exceptional and the deciding factor why we leased there and not many other dealerships we explored. Ken Heminway was great to deal with and even delivered the car to my house after work...Talk about going above and beyond. He was also there to answer a million questions I had and ever got frustrated. The Kia manager Steve was also great and I will be a customer for a very long time. On a side note, I was amazed how far Kia has gone with their car look. I was impressed. More
Danny Zibulsky Sales Rep Great experience with Danny very knowledgeable and upbeat personality. Danny was very patient with my questions and personalized my experience by rem Great experience with Danny very knowledgeable and upbeat personality. Danny was very patient with my questions and personalized my experience by remembering details we had discussed during my prior visit. A big thank you for all your assistance. More
Great Dealership The dealership was very friendly and welcoming. They treat every customer as a friend they hav known for years. The people wqlk around with huge smile The dealership was very friendly and welcoming. They treat every customer as a friend they hav known for years. The people wqlk around with huge smiles on their faces, and seem to enjoy what they do. More
Daubs "Extremely Happy Customer" This was our first experience buying a foreign car. From the moment we entered Autoworld Kia in East Meadow till we left, we found our experience ver This was our first experience buying a foreign car. From the moment we entered Autoworld Kia in East Meadow till we left, we found our experience very pleasant and professional. Although our salesman, Greg Herbst was new, he approached us with both friendliness, professionalism and assurance.. We had just begun our search and were not sure what we wanted. Greg very patiently spent time listening to our needs including who would be mostly using the car, how much driving we would be doing , the size that would be most beneficial for us as well as the extras that we required. We decided on a 2015 Kia Sorento. He showed us the car and thoroughly described all of its features; most importantly safety and its incredible warranty . Greg, my husband and I went for a test drive and we were sold. Our search was over! Greg knew we were in love with the car and on a budget. Along with Steve, the assistant manager and Ty in Finance we were able to come to acceptable terms. Would highly recommend this dealership and Greg, Steve and Ty when looking for a car and dependability. More
Very very HAPPY CUSTOMER I've been looking for a car for a while now ,not happy as far as warranties go. I decided after talking to friends and co-workers give AutoWorld Kia I've been looking for a car for a while now ,not happy as far as warranties go. I decided after talking to friends and co-workers give AutoWorld Kia ! So I decided to go and had an idea what I wanted Sportage, a lot of the sales workers were with clients at the time,anyway Dylan approach me and said do I need help, I said when you are done, you could help me. It was getting late I said I will be back Saturday. I came next day and met Danny Zibulski being Dylan was busy at the time. Which was ok with them, I didn't want to cause any friction. I must say Danny is OUTSTANDING all around. Very polite and knowledgeable and had extreme patience. He knew I was on a budget and worked with Steve to GET IT! Rich from financing help too. You have the real Dream Team at you're facility. Danny even drove my old car the next day. I love his personality and he will go the extra mile for you. If I have any questions I can always call no problem. They all work Hard to satisfy their customers. So happy I had this opportunity!! Thanks again Danny, you're AWSOME!!! More