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Autoworld Kia

East Meadow, NY

3.5
450 Reviews

2520 Hempstead Turnpike

East Meadow, NY

11554

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Showing 450 reviews

March 14, 2023

Six months since our 2016 Sedona’s warrantied engine died. We provided multiple copies of supporting documents to show we maintained the car and that it was a defective engine. Only 50k miles. $8k in re More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Glazer, Vincent Guiffreda
Mar 31, 2023 -

Autoworld Kia responded

Hello Em Thank you for taking the time to bring these issues to our attention. We would like the opportunity to speak with you to work on resolving this issue. If you would like to discuss this issue in more detail, please reach out to our General Manager Hector Suarez Hsuarez@autoworldkia.net so we can work towards a resolution. Your satisfaction is of the utmost importance to us!

Mar 31, 2023 -

EM responded

We have been speaking with Jeff/Vinny since we had our vehicle towed there at the end of August. You have all of the supporting documentation. We need you to fix our Sedona’s engine…and anything else that might have gone wrong from sitting idle in your shop for 7 months…and reimburse our nearly $10k in car rentals immediately because you could not provide a loaner. The NYAG has opened a formal investigation into your shop and DMV is about to do the same. Enough already!!!! Our vehicle is u set warranty…,FIX IT!! PAY OUR EXPENSES!!! Nothing to talk about. Just FIX IT!!!!

March 09, 2023

I purchased a pre owned Kia Soul from Autoworld in 2019 and have consistently had nothing but a great experience with the service department and their fine professional staff. Jeff has always shown me not More

by ScottL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service, Paul Petralia, Christian Cornielle, Jeff Glazer, Vincent Guiffreda, Peter Venus
Mar 09, 2023 -

ScottL responded

To all the awesome staff at Kia Autoworld a huge Thank You for taking such great care of my car. This is the dealership to go to!!!

October 22, 2022

Jeff in service did go above and beyond. Much better than other service experiences we have had . More

by brye671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Glazer
October 20, 2022

Just another crooked dealer here. Dealership was empty, but had to wait 45 minutes after test driving car and agreeing on price before speaking with finance manager. I was told they w More

by jml2012
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory Sofio, Ray Alam
October 19, 2022

I had an excellent experience! I had a few months left on my Cadillac lease and after visiting several other dealerships, I received the best offer by far from Autoworld Kia. Myron More

by volpealison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myron
October 12, 2022

I bought an extended protection policy and it turned out to be garbage.Had the vehicle for 2+ years & 8000 miles & paid $3000. & interest on it.Bring it in for repairs & nothing is covered.They told me it’s More

by gzeller1954
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Glazer
September 15, 2022

The dealer that we worked with, Dan Ingardi, was beyond helpful. He listened to what we needed and helped us find just that. We felt that we were offered a great deal for an awesome car. Thank you Dan!! More

by Dana22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ingardi
September 09, 2022

I would not recommend this dealer what’s so ever. They don’t tell you about all the hidden package that they add on (5k) and if they told you about it, you would opt out. Also, had my father going in More

by Nick0636
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Suarez, Ray Alam
August 25, 2022

this dealer is a scam. they will add charges to price of vehicle with out you knowing. they added a $5000 package that i was never told about . it gives you what the car co More

by chopperz16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Alam, Ruben Rodriguez
August 20, 2022

As promised this is my follow up from my previous review. Finally a month and a half after my purchase, the administrative office refunded the overcharges. The sales manager and the general manager Ruben and More

by LE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donroberto Cange, Hector Suarez, Ray Alam