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Autosport Acura of Denville - Service Center
Denville, NJ
378 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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378 Reviews of Autosport Acura of Denville - Service Center
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July 16, 2019
Always very helpful and thorough! All members of the staff have been friendly and helpful no matter the issue. Have always gotten me in for service asap and offer loaner vehicle when All members of the staff have been friendly and helpful no matter the issue. Have always gotten me in for service asap and offer loaner vehicle when necessary. Always ready with a solution. More
by JD Drives RDX
July 05, 2019
Always A Nice Time! Most people would complain about having to wait for their car to be serviced. Not at Acura of Denville! The staff is so nice, the environment is clean Most people would complain about having to wait for their car to be serviced. Not at Acura of Denville! The staff is so nice, the environment is clean, and the refreshments are aplenty. They explain all work needed/done AND you can use accrued Acura points to pay for the service! To top it off, they return your car washed! More
by Barbara1
Employees Worked With
Adrian
May 22, 2019
Awesome! I will only take my Acura 2011TSX here for service. I could not be more satisfied! Friendly, fast, courteous and exceptional! I go out of my way to s I will only take my Acura 2011TSX here for service. I could not be more satisfied! Friendly, fast, courteous and exceptional! I go out of my way to service my vehicle here. More
by TSX2011SW
Employees Worked With
Dana Slinner, Alex Drentch, Pete Spiro
March 12, 2019
Excellent ! The only place I will take my car for services! Alex is awesome. He greeted me as soon as I walked in the service area. Very friendly and professional. My car was taken into the shop with in minut Alex is awesome. He greeted me as soon as I walked in the service area. Very friendly and professional. My car was taken into the shop with in minutes. I could not have asked for a better experience. More
by TSX2011SW
Employees Worked With
Alex Trentch, Dana Skinner
January 10, 2019
Great experience from start to finish From calling to make my appointment until I picked my car up, everything went silky smooth. I had several issues that needed to be looked at with my c From calling to make my appointment until I picked my car up, everything went silky smooth. I had several issues that needed to be looked at with my car. When I showed up to drop my car off they had a courtesy car ready for me and I was in and out of there in less than 10 minutes. The next day I got a call with what they found and approved the repairs. They explained that they needed to order some of the parts. Two days later they called to tell me the car was ready. When I went to pick up my car I was happily surprised to find that the technician Bill addressed another small issue that wasn't even on the list of things to look at and I wasn't charged for it. I can't thank them enough for all their help. Thank you Jeff (Service Writer), Bill (Technician), and Steve (Manager)! More
by Don
Employees Worked With
Jeff, Bill, Steve
July 02, 2018
great experience I originally went to the dealership on Tuesday at lunch time to have the tire checked on my 2014 RDX. The service staff was very friendly and efficie I originally went to the dealership on Tuesday at lunch time to have the tire checked on my 2014 RDX. The service staff was very friendly and efficient. While waiting I checked out the newer models. I met Steve who was very friendly and knowledgeable. I didn't feel pressure, which has been my experience in the past .Steve was very friendly and patient with me explaining the features. I ask him to run some numbers and get back to me, I returned that evening to test drive the car. They did not have the color I would be interested in so Steve located one for me. Needless to say I bought a new 2019 and it was the best experience purchasing a car I have ever had. From the service department to sales the process was efficient and simple. I don't remember the service personnel's name but the fact that they were so efficient and friendly actually made the experience one in which prompted me to buy from this dealer. More
by RSmith
Employees Worked With
May 05, 2018
A repeat customer and a happy one. Returned my leased TLX and leased a new RDX. Very happy with my new car and the courteous people we worked with. They worked their magic and we were Returned my leased TLX and leased a new RDX. Very happy with my new car and the courteous people we worked with. They worked their magic and we were very pleased with the final deal. We had to go back a week later with a follow-up issue. A loaner car is provided along with prompt attention to the issue. Thank you Steve, Jordan, and Mike. More
by bjmont2
February 07, 2018
Timely service, knowledgeable staff. I was very happy with Acura of Denville. Adrian assisted me through my service experience and I was impressed with his knowledge and attention to deta I was very happy with Acura of Denville. Adrian assisted me through my service experience and I was impressed with his knowledge and attention to detail. My car was in perfect condition when my service was complete. More
by Joannm86
August 16, 2017
Crooks that charge an arm and a leg They tried to charge me a $135 to change the bulbs for my license plate light. Telling me they had to take the whole trunk apart. xxxxxxxx! I did it m They tried to charge me a $135 to change the bulbs for my license plate light. Telling me they had to take the whole trunk apart. xxxxxxxx! I did it myself for under 15 minutes, it was tight to get to but nothing had to be taken apart. Beware when you go there, they're very money hungry and have no integrity. More
by College of Saint Elizabeth
Employees Worked With
Sales parts
February 28, 2017
Great service I have a 2006 tl that I needed to retrieve my navigation codes because I changed the battery. I called first and the service lady Dana told me how to I have a 2006 tl that I needed to retrieve my navigation codes because I changed the battery. I called first and the service lady Dana told me how to retrieve it and when I have the numbers they needed. They would be able to give me the codes for free.. I was not able to get them so I had to go to the dealer. I went there and the spoke to Matt at service who tried also. For some reason it could not be retrieved in the easy manner. So we talked and I need to do the timing belt on my car anyway. He told me the price. He gave me a coupon for the work and retrieved my codes for free. They also had a CHOICE of loaner cars. Which do to my work schedule I would not be able to return for a few days. There was no hassle no fuss and that was very very helpful. My car was done the same day. For the price quoted, washed and vacuumed. I dropped my car off on a Wednesday morning, my car was done Wednesday evening and I was able to return the loaner car on Monday without a problem!! Their staff was very professional and the waiting area was clean and very inviting with a full assortment of food, juice and water. I would recommend everyone to do business there as they have gained a loyal customer in me. More
by Lenny441
Employees Worked With
Dana, Matt
