Autosport Acura of Denville - Service Center

I just leased an Acura TLX. First time to Acura and great experience overall. Michael was very professional, resourceful and very easy to work with. experience overall. Michael was very professional, resourceful and very easy to work with. More

Overcharging for service When my wife took her 2019 RDX for sevice they overcharged her by $185. for a tire rotation and changing the rear differential fluids. They took advan When my wife took her 2019 RDX for sevice they overcharged her by $185. for a tire rotation and changing the rear differential fluids. They took advantage of my wife's good nature and lack of knowledge on maintenance of vehicles. I would not recommend using their service department at all More

Service Advisor Adrian Macko Excellent young man. Very pleasant and helpful. He presented some additional concerns re my vehicle and I have made an another scheduled visit for nex Excellent young man. Very pleasant and helpful. He presented some additional concerns re my vehicle and I have made an another scheduled visit for next week. More

Friendly, no pressure dealing. Service is easy to schedule. The car is taken on time and finished when promised. Service advisor, Dana Skinner, has helped me twice and both times perfect. My salesp schedule. The car is taken on time and finished when promised. Service advisor, Dana Skinner, has helped me twice and both times perfect. My salesperson Pete Spiro is so friendly we stop to say hi when we're there for service. If we lease another RDX it will be because of the dealership as much as the car. More

always efficient Excellent Service always ---car always returned clean and properly repaired with no extra cost added on. Front desk quick to respond to requests an Excellent Service always ---car always returned clean and properly repaired with no extra cost added on. Front desk quick to respond to requests and especially friendly. Dana is always ready to leave her desk if you need something special. Bill the mechanic listens and gives a reasonable explanation and potential need for service. More

Awesome Service Great dealership! Great service dept! Brought my car in for service during this Covid-19 situation and they took great car of my vehicle. They followe Great dealership! Great service dept! Brought my car in for service during this Covid-19 situation and they took great car of my vehicle. They followed safety protocols and wiped everything down, no person to person contact! They really care about their clients!! THANKS SO AUTOSPORT ACURA OF DENVILLE. Your service team is awesome! Special thanks to Service Manager Marcello, he was a great help! More

I had the worst costumer service experience from one of their service employees. His name is Adrian. My Acura MDX went in for an oil consumption recall. When I got my car back less than 2 days later it see their service employees. His name is Adrian. My Acura MDX went in for an oil consumption recall. When I got my car back less than 2 days later it seemed fine. A day later, I am driving and the car lets out a loud bang noise and a lot of smoke and just shuts down. I call service and let them know, they promptly came and towed my car back to the dealer. The next day, they inform it that they placed a “defective” piston in my car and it will take them at least a week to fix it back up. I told them ok, as long as it can be fixed I was fine. About a week and a half later, I finally get my car back. Of course, I am extremely nervous after what happened and I don’t drive the car far or often. Two weeks later my car shuts down and I am tired of all these problems since the dealer took my car for a recall it’s been one thing after the other. I have had the car for three years and never had a problem with it. When the car shut down, I thought it could have been something from the recall because of what happened I felt the car would never be the same. I called the dealer to ask if they know any information regarding the car, such as anything they saw when they took the engine apart to fix it. They connect me with Adrain and he was extremely rude and said it’s probably just the battery since it’s not an Acura battery and that he is not my service manager so in other words stop calling him about my car. I called road side assistance and low and behold it wasn’t the battery. Their service department incompetence forgot to tighten the bolt on the cover of the battery so it got loose and the cover lifted and resulted in the battery losing connection. I didn’t need a new battery or a jump, they just tightened the bolt. Thanks for nothing, maybe Adrian needs to be in a different line of work. More

Outstanding Service!!This was my first visit to the Outstanding Service!! This was my first visit to the service department and i was very pleased with how i was treated. My advisor was great. Outstanding Service!! This was my first visit to the service department and i was very pleased with how i was treated. My advisor was great. More

Top tier service I had extensive mechanical work done to my MDX at this dealership. The level of expertise professionalism and knowledge set this dealership apart from I had extensive mechanical work done to my MDX at this dealership. The level of expertise professionalism and knowledge set this dealership apart from all others. They were very fair and honest, expect the very best from this dealership's More

Excellent customer service I would never an Acura at any other dealership! The level of customer service is out of this world! Getting any service or repair done is a breeze! I would never an Acura at any other dealership! The level of customer service is out of this world! Getting any service or repair done is a breeze! More