Autos of Dallas - Irving

Worst Dealership ever! ! I do not recommend at all. Bunch of liars, I drove from San Antonio to buy a car that had been seeing over 2 months. When I get there they told me ! I do not recommend at all. Bunch of liars, I drove from San Antonio to buy a car that had been seeing over 2 months. When I get there they told me the engine was messed up!!!! They offered another car, then the manager shows up to say the previous car was not damaged and wanted me to buy it after I had been told the engine was damaged. Very disappointed 👎😏 More

I want to rate as zero stars. This is by far the worst experience I ever had with a Dealer, I bought the car last June 13th and today is the date I didn't receive it, this person This is by far the worst experience I ever had with a Dealer, I bought the car last June 13th and today is the date I didn't receive it, this person Cristian Valdez is very disattentive I almost had to ask every time for the status of the car and he almost always said tomorrow. I decided to cancel the purchase and they are not responding either. I tried solving the case contacting his superiors Nadia Awad but no response I called to the office and she just hang up. I tried to buy this BMW 528i Series 5 2015 but almost all the car they show me had a check engine light turned on. More

I found my dream car…. But yet I wish I could give this dealership a 0 rating. The one star is for Cayman, the nice salesman who worked with us. He was the only positive. But yet I wish I could give this dealership a 0 rating. The one star is for Cayman, the nice salesman who worked with us. He was the only positive. The internet listed price was a bit higher than we would pay, so went in stating they would need to work with us on that price. So after going to his manager as they all do, they came up with a final out the door price of about 7k over original cost!!! Besides the normal tax/title required, they added $4,000 cost to the advertised internet price which they claim were additions that were “already put on the car” that we had to accept and pay for! What?!?! So I will say they are scammers, unethically advertising the car price then trying to force $4,000 worth of junk on top if I wanted the car. No, thank you! Left my dream car there! I will find it somewhere honest up front! So disappointed in this dealership! I do not recommend you going there! 👎. Sorry Cayman, you were nice, but you need to go work for a more honorable dealership to use your talents. More

I test drove a car and was ready to buy when the price went up $4,000 over advertised price listed in paper work as “accessories”. Was told the wax and low jack was already installed and couldn’t be taken went up $4,000 over advertised price listed in paper work as “accessories”. Was told the wax and low jack was already installed and couldn’t be taken off. I also have 800+ credit rating and they showed a payment without an interest rate but I calculated and it was around 8% when the website says 5.9%. More

If I could give negative stars, I would. They proved every negative stereotype you could possibly think of true.. They are liars thieves. scam artists, just incredibly immoral people. There They proved every negative stereotype you could possibly think of true.. They are liars thieves. scam artists, just incredibly immoral people. There business practices are unethical and illegal. They are bullies and it is criminal what they are doing to so many people. They lied about price, warranty’s, Carfax, service record, work done on vehicle (multiple times), getting me in a different car, how they were going to make things right,. Most recently they told me the bank required a $10,000 deposit and there was nothing they could do because that was what the bank required. I called the bank. The bank said the most they would require is 3000 and the dealership is the one who changed it to $10,000!!! Even as they are “ making things right” they are bold face lying to us!!! The confidence of these men is outrageous!!! something needs to be done!!! Please contact me if you’ve had a similar experience!!! Tassia.townsley@gmail.com More

BUYER BEWARE! Hidden mandatory costs not revealed in their advertised pricing. Dealership add-ons increase actual cost by about $4,000. This is false advertisi Hidden mandatory costs not revealed in their advertised pricing. Dealership add-ons increase actual cost by about $4,000. This is false advertising in my world, because the add-ons are not optional. I walked away from this deal because of their false advertised pricing. More

Our initial interactions with Salesman --Cayman were positive. He was professional and helpful. After agreeing on a price with Sales Manager John and Cayman, we proceeded to the finance department, whe positive. He was professional and helpful. After agreeing on a price with Sales Manager John and Cayman, we proceeded to the finance department, where the situation deteriorated significantly. Moe introduced himself as a Finance Manager. After he confirming my son's age, Moe aggressively pushed additional insurance products, claiming they would only add $2-$3 per day to the cost. He presented a rapid succession of figures and financial details, leaving my son feeling pressured and confused. Despite our lack of need for these add-ons, my son, feeling overwhelmed, but initially agreed. Upon realizing the implications of what he had just agreed to, my son immediately race after Moe to the back office. Moe's demeanor changed drastically. He became confrontational and, during a discussion about the proposed figures, he stated to my son, "You don't know anything," in an insulting manner. As a father, I calmly expressed my concern about this disrespectful language. When I asked Moe why he felt necessary to insult my son, he became visibly angry and responded with raised voices and unintelligible comments. I again felt insulted by his tone and the overall interaction. The situation escalated, and there follow by a choice words--Moe twice stating to me, "You are going to get locked up." At this point, other salespeople and employees intervened to separate us. While Sales Manager John and Cayman were apologetic and ultimately facilitated the deal, I did not receive an apology from Moe. This experience was deeply upsetting, particularly the unprofessional and insulting behavior exhibited by Moe. While I appreciate the efforts of John and Cayman to rectify the situation, the encounter with Moe overshadowed the entire experience. The Finance Manager Mo, his aggressive sales tactics, disrespectful language, and threatening behavior are unacceptable. I would strongly advise potential customers to avoid interacting with him. More

Alfonso me atendio con amabilidad, gentileza y eficiencia, presto a solucionar siempre todas mis dudas e inquietudes. eficiencia, presto a solucionar siempre todas mis dudas e inquietudes. More

We bought a beautiful Land Rover from Cayman at Autos of Dallas in Irving. We showed up late one evening around 6 pm. Took the car for a test drive. They were nice enough to stay until quite a while after t Dallas in Irving. We showed up late one evening around 6 pm. Took the car for a test drive. They were nice enough to stay until quite a while after they were actually closed to help us work through a deal together. I was back the next day and walked out with my new car within an hour. It was a very easy transaction. The staff were all very friendly and accommodating. They have a lot of really beautiful cars on their lot to choose from. I would definitely recommend It to anyone who is looking to buy a car. Cayman was a very friendly salesman. We enjoyed working with him very much. More

Would highly recommend this dealership the salesman and staff was super friendly loved the selection of vehicles to choose from. staff was super friendly loved the selection of vehicles to choose from. More