Autos Direct of Fredericksburg - Lafayette

Awesome experience from top to bottom all about business. My salesman Rob was easy to work with and very knowledgeable about so many different avenues that comes with the buying process of a car. My salesman Rob was easy to work with and very knowledgeable about so many different avenues that comes with the buying process of a car. More

Such an awful experience. I feel foolish for not doing my research on this place before coming. Every negative review is true. They are scammers. Ron was acting sketchy from the very beginning, being very fi research on this place before coming. Every negative review is true. They are scammers. Ron was acting sketchy from the very beginning, being very fidgety (had 4 large cups of wawa coffee on his desk) and not very knowledgeable. I should have RAN. Again, foolish of me. LONG story short, my loan was messed up because they doubled my salary and when the bank did the employment verification and got my real salary, the loan fell through. They had no problem pointing all their fingers at me because I signed the paperwork with my salary doubled. Yes, I did. Again, foolish. However, I pointed it out to Ron and told him it was not right BEFORE I signed and that I was worried that they doubled it. He assured me that it was fine and it would "play in my favor". So alas I signed.. He *texted* me a week later demanding I come in to resign the paperwork. At this point I did not know what was going on, and he would not explain to me exactly why. I live an hour away, if you can't even explain to me what is going on NICELY, you need not to be a salesman. So I stopped responding to him and called up there and spoke to Rose. She was very nice, very understanding, understood my frustration, and she was the one that actually explained to me why I needed to come back. I dealt with her for a hot second when I got there and then she passed me over to Chris the sales manager. He and my boyfriend had a little spat because clearly THEY messed up, but he rebuttled very quickly that I signed the paperwork. And continued to explain that all dealerships do this LOLOLOL. REALLY. So fraud is a common practice? Good to know. AND THEN told me he could get me a tow truck to take my trade in home because we had already turned in the tags believing that everything was fine. So to wrap up, I just wanted to get out of there. My payment went up because of this, whatever. And I also found out that Ron gave me a $4,000 warranty that he did NOT explain to me. The car came with the Ford warranty, I did not need anything else. Again, foolish of me. I learned a HUGE life lesson at this awful establishment. Please please please steer clear of this place. It is not worth it, unless you have dealt with places like this before and know when to call their bluff. As another reviewer said, this will be going to the attorney general. More

just bought a 2017 sliverodo from here 28 days ago they mess up my deposit. The nice ladys there got through that then the motor goes and I call the sales guy and he just blows me off and pushes me off th mess up my deposit. The nice ladys there got through that then the motor goes and I call the sales guy and he just blows me off and pushes me off the phone leaving me stranded after paying 31,000.00 for a truck the warranty is joke you still have to pay 1/2and the taxes on the bill . You would have thought this place would be more helpful. Even the manager hasn't call back . To try to help 28 days no truck .dealer board needs to look into this place . More

Phenomenal sales team and staff! Extremely friendly, knowledgeable, and very helpful! They are definitely in the continuity of giving the BEST CUSTOMER EXPERIENCE! Highly recommend!! Rose is the salesma knowledgeable, and very helpful! They are definitely in the continuity of giving the BEST CUSTOMER EXPERIENCE! Highly recommend!! Rose is the salesman of choice!!! More

DEALER NEVER CALLED ME BACK OR EMAILED ME. TALKED TO ROCKY. BAD REVIEWS MADE ME WANT TO DO MY BUSINESS AT SOME OTHER DEALER.THANKS ROCKY. BAD REVIEWS MADE ME WANT TO DO MY BUSINESS AT SOME OTHER DEALER.THANKS More

Super quick and easy I called ahead and set things up with Gary. He was super helpful and had everything ready for me when I got there. Quick and easy process. I called ahead and set things up with Gary. He was super helpful and had everything ready for me when I got there. Quick and easy process. More

they dick you around I wouldnt recommend anyone to use this company, our experience with them was a xxxx show, we found a vehicle got approved and sign all paper work so w I wouldnt recommend anyone to use this company, our experience with them was a xxxx show, we found a vehicle got approved and sign all paper work so we thought! Took the car home for over 48 hours before they called us back stating that we had got a cheaper financing rate and they need us to sign paper work but if we didn't come in that day they would have to find us a new vehicle. So we went in as they had asked us to do and when we got there the sales rep we were dealing with at the time came out and asked if we had the car detailed before we left we told them no and then we got asked if we would like them to detail it we told them sure, so we go inside and the manager asks us why we are there and starts looking through our paper work and seen that we indeed got a cheaper rate but our loan had gotten kick back. how any of that makes since is beyond me but anyways then we were told we couldn't take the car home so at this point me my fiance and our 1 year old child are left stranded in Fredericksburg a hour away from home at 8:30 pm, and no vehicle and im still waiting on them to refund my deposit!!!!!!!!! More

Watch out! Don't buy here. No dealer should ever show a car that has a warning light on, but these folks do. Car seats were filthy, the tire warning light was Don't buy here. No dealer should ever show a car that has a warning light on, but these folks do. Car seats were filthy, the tire warning light was on, and the car was almost out of gas. They said they would take care of all of it and took the car in the back. It came out washed as we were set to leave, but the tank was still on empty, the tire warning light was still on, and they had not shampooed the seats like they said they would. Also, watch out - their listed selling price is not the final price. They added over $1,400 in a dealer prep fee at the last minute. More