Autos Direct Online

This was the smoothest and easiest car purchase I have ever had the pleasure to experience. I will definitely be a repeat customer. The staff was friendly and courteous and I am completely in LOVE with m ever had the pleasure to experience. I will definitely be a repeat customer. The staff was friendly and courteous and I am completely in LOVE with my 2009 Toyota Corolla! More

We were very pleased with our experience at Autos Direct Online. There was no pressure from our salesperson to buy our Acura, which we are very happy with. We decided to trade in our van instead of selling Online. There was no pressure from our salesperson to buy our Acura, which we are very happy with. We decided to trade in our van instead of selling it ourselves and received a very reasonable offer for it which made it very easy to buy our car here other than go somewhere else. The transaction went smoothly and quickly. The staff is very friendly and attentive and took good care of us. The information about our car on their website was extremely accurate and informative, there were no hidden issues. Of all the dealerships I've been at over the years, this is the one I highly recommend. Check out their website then give them a call-- you won't be disappointed! More

This was my first time buying online and Autos Direct Online made it a great experience. I bought an 07 Toyota Tacoma and the price offered by Autos Direct could not be beat. I had been searching for m Online made it a great experience. I bought an 07 Toyota Tacoma and the price offered by Autos Direct could not be beat. I had been searching for months and finally found the perfect truck I was looking for!!! Highly recommended!! More

Found the Honda Pilot on ebay for a great price. Drove 8 hours to get it and it was as nice as it looked in the pictures. The buying process went smoothly and the prices are great. The only drawback was whe hours to get it and it was as nice as it looked in the pictures. The buying process went smoothly and the prices are great. The only drawback was when we called they said it had 4 wheel drive and when we got there discovered it was all wheel drive instead but we went ahead and purchased it and we love our new vehicle. Other than they are a trustworthy dealership. More

I have been extremely pleased with my experiences with Autos Direct Online. I have purchased 2 vehicles from them in 2012 and after putting over a thousand miles on each, could not be happier with either. Autos Direct Online. I have purchased 2 vehicles from them in 2012 and after putting over a thousand miles on each, could not be happier with either. Both of the vehicles I bought were delivered in excellent condition, exactly as described, and even exceeded my expectations. All the paperwork I needed was completed before I left their Brook Park offices. Autos Direct Online is and will continue to be the first, and likely the last, place I look when I’m purchasing a vehicle. More

I just bought my new car from autos direct online. A Mercedes Benz c-230. The car was in awesome condition fair price and awesome sales staff always willing to help. Check out Juan he knows his stuff. Mercedes Benz c-230. The car was in awesome condition fair price and awesome sales staff always willing to help. Check out Juan he knows his stuff. More

I bought a 2008 Camry from AutosDirectOnline which is not only clean and has a low milage, but also one of the cheapest cars I found that week in the nation. When I went on person to see the car I found it a only clean and has a low milage, but also one of the cheapest cars I found that week in the nation. When I went on person to see the car I found it as was described online so I drove it home from Ohio to Michigan that day. The staff was friendly and the purchasing process was pretty much swift and smooth. More

Don't buy from Autos Direct Online! Stay away!!! This Don't buy from Autos Direct Online! Stay away!!! This company's owner SHAWN PAYNE won't even call me back after buying a car! I bought an Axi Don't buy from Autos Direct Online! Stay away!!! This company's owner SHAWN PAYNE won't even call me back after buying a car! I bought an Axiom from DAN CALDWELL at Auto Direct Online. I was told the exterior was excellent condition and there was no rust on the undercarriage. I have a recorded message from DAN CALDWELL that says the underside is fine, no problems. When the car arrived, upon visual inspection we saw the underside of the car had freshly been painted black when the car arrived! And, HOLES in the frame caused by rust. Can you believe it. And, the hood had many small dents caused presumably by hail. The delivery truck driver notated the hail on his paperwork when he picked it up at ADO. But I was told the exterior was in excellent condition of course by DAN CALDWELL.. And now, the owner won't call me back. A isting of the many reasons why we gave them a low rating.. · Two dents on the car along with multiple dings including the car's HAIL DAMAGE! My 15 year old son first noticed it. DAN CALDWELL had told me the exterior was in excellent condition but would have a couple of dings on the car pulled out before delivering the vehicle to me. I understand some may not be able to be pulled out. It is not a new car. Some dings are expected. Again, this was included on the “To Do” list that would be handled prior to delivery of the car. Clearly with all of the dings/hail damage, I should have been told of the condition of the car upon my initial inquiry. · During the discussions and inquiry as to whether I wanted to purchase this car I clearly stated questions of the condition of the undercarriage area. I asked about the undercarriage and specifically asked if there was any rust in the bottom frame of the car from the rear bumper to the front grill. Dan Caldwell told me that he inspected the car and that there was no rust. I received the car and immediately upon a visual inspection found that the car had recently been spray painted or undercoated black on the underside. The back passenger area next to the back tire actually has rusted completely through in an area several inches long. There are also places where the rusted metal is flaking off with the black paint on most of it. This car was purchased for my 18 year old son as a high school graduation present. I will not allow him to drive this Isuzu because I fear it to be unsafe. We were told and included it on the To Do form, when returning the paper work to Autos Direct Online, that the muffler would be replaced. The muffler that is on the car at point of delivery has a hole in it and does not work properly. This can easily be heard when the car is running. It sounds like a tractor. Again, DAN CALDWELL left me a voice message that a NEW muffler would be placed on the car. The car didn't receive a new muffler. · · When the car was turned on in the parking lot to unload it off the delivery truck the “check engine” light was and is currently on. Prior to purchasing the car, I specifically asked if there were lights on the dash signaling any issues with the car. Dan said, “Oh no, of course not. We don’t sell cars with any lights on.” I trusted Dan that there would be no engine issues with the car, especially as the car was driven off the delivery truck. The driver delivering the truck stated that the “check engine” light was on when he loaded it on his hauler. · Before the car was moved from the parking lot where delivered in Georgia, the oil was checked. THERE WAS NO OIL VISIBLE ON THE DIP STICK! Really! I had to add oil before I could drive it home. This car was purchased by my husband and me as a graduation gift for our graduating senior. We were so excited to find such a nice car in our price range. We are both teachers and do not have a large budget for his car. This most recent deal has stripped us of any trust as it relates to Autos Direct Online and your sales representative Dan Caldwell. I can only hope that Shawn or Dave (owner and general manager) choose to call me back soon. My son will soon leave for college and this needs to be settled. If ADO responds to this posting, please understand, they have yet to speak to us directly as of this date. They have offered nothing to solve this issue. This issue would be a small problem financially for a company that sells as many cars as they claim on their website. I offer this advice...stay away from DAN CALDWELL and AUTOS DIRECT ONLINE! Sincerley, Rusted and hailed with my engione light on. More

I was searching for a nice reliable car for my mother and came across a Honda accord at autos direct online, called and made an appointment with Steve to come take a look a the car, when I arrived at the de came across a Honda accord at autos direct online, called and made an appointment with Steve to come take a look a the car, when I arrived at the dealer the car was up front and waiting for me to take a look at. Steve was very helpful and upfront with me about the vehicles history and even offered a car fax for free. When I took the car to the mechanic they had a hard time finding anything wrong with the car, but the few items they did find were fixed before I picked up the car. My mother loves her new car and I love how easy the whole process went. You owe it to yourself to give Steve a call and let him show you a better way to buy a car More

I don't think I have ever had an easier time buying a car as I did with Autos Direct Online. And the car I got is amazing. I am very pleased with my 2010 Saab...it is like new. Everything is streamlined with as I did with Autos Direct Online. And the car I got is amazing. I am very pleased with my 2010 Saab...it is like new. Everything is streamlined with these guys and Jeff Payne is a pro! More