Autos Direct Online
Cleveland, OH
Is this your dealership?
546 Reviews of Autos Direct Online
I enjoyed working with Jason Brown on my purchase. I had done lots of research before coming in for a test drive. The car was what I expected, the salesperson was friendly and helpful, the paperwork went sm done lots of research before coming in for a test drive. The car was what I expected, the salesperson was friendly and helpful, the paperwork went smoothly. All in all a great car buying experience. More
Dan was great. Really worked with us and gave us all the different options on how to purchase the vehicle. Overall it was a great experience. I would totally recommend this dealership. different options on how to purchase the vehicle. Overall it was a great experience. I would totally recommend this dealership. More
Was looking for a Nissian Z and had a list of specs I was looking for. Bill Russo went above and beyond to make sure I got exactly what I wanted. After Bill went through multiple cars with me I got My New ca looking for. Bill Russo went above and beyond to make sure I got exactly what I wanted. After Bill went through multiple cars with me I got My New car and its even better then I was looking for. The rest of the staff after that was just as helpful and informative in helping me get in my new car. Thanks again, Bill! More
Great place to buy a car! No hassle, very easy process. Jason was great! Would definitely recommend Jason Brown and autos direct online to everyone! Jason was great! Would definitely recommend Jason Brown and autos direct online to everyone! More
Went to this facility with a plan to buy a used car. The facilty is in a convenient location and the customer service was great. We did buy a used car and will recommened this service to others. facilty is in a convenient location and the customer service was great. We did buy a used car and will recommened this service to others. More
Jason was great to work with. Price was great and he was very straight forward. Everything was completed on time and even earlier than planned. Smoothest car buying experience I've had. very straight forward. Everything was completed on time and even earlier than planned. Smoothest car buying experience I've had. More
Been looking for a Ford F-350 for a while and I found one at their dealership. Price was perfectly in my budget, and the truck was perfect. The ad didn't do it justice. Frank was awesome to do a deal with an at their dealership. Price was perfectly in my budget, and the truck was perfect. The ad didn't do it justice. Frank was awesome to do a deal with and we were done quickly. Thanks Frank! More
I was in the market for a used car went to Auto Direct. Everyone was very nice. My salesman (Frank Faragone ) was very nice and took care of me. I had a small issue but it was resolved very quickly. Everyone was very nice. My salesman (Frank Faragone ) was very nice and took care of me. I had a small issue but it was resolved very quickly. More
I bought a used 2002 Dodge Durango with 60,752 miles from Autos Direct Online in July of 2013. The vehicle was advertised on Ebay. When I called to ask some details about the condition of the vehicle I from Autos Direct Online in July of 2013. The vehicle was advertised on Ebay. When I called to ask some details about the condition of the vehicle I was assured that all their vehicles were inspected and in good condition. I was also offered a discount off the Ebay buy it now price if I would purchase direct over the phone. I took them up on the offer, bad choice on my part. I gave them my deposit by credit card. Communications to keep things moving after that point took prodding from my end. After arranging my own shipping I did finally receive the vehicle. Upon seeing the vehicle in person and checking it over, here is a list of what was wrong. 1) Rust issues: Undercarriage had been painted black to show better in the online photos. Bottom edges of all doors, especially rears showing rust, online photos strategically did not show bottoms of doors. Rocker panels were actually rusted through with fist size holes on both sides and required repair panels. 2) A/C inoperative: Turned out the condenser and evaporator were bad and needed replacement. The evaporator repair requires removal of the entire dashboard. 3) Misfire on one cylinder with MIL lamp on. Required new plugs and one new ignition coil. 4) Lower ball joints were bad, vehicle failed state inspection. In the end I spent over $ 1,000 in parts for repairs and did all the labor myself. If I had to pay going rates for a shop to repair these issues it would have been several thousand dollars. Estimate for the A/C evaporator alone was $ 1,200.00 ! In the end, I ended up paying over market value for what I expected to be a low miles vehicle in good condition, instead I ended up with a costly rehabilitation project. Obviously their vehicle inspections leave a lot to be desired and I would question their honesty and sales practices. Buyer Beware! More
Frank Faragone was knowledgeable, helpful and friendly. My husband and I didn't feel pressured to buy something we were not happy with. The car was ready for the test drive when we arrived and repairs wer My husband and I didn't feel pressured to buy something we were not happy with. The car was ready for the test drive when we arrived and repairs were made, as promised. The car was repaired and ready to be picked up on the date stated earlier. Paperwork was completed, and the deal was done. The whole experience was great! More