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Autonation USA Phoenix

Phoenix, AZ

4.7
175 Reviews
AutoNation USA Phoenix makes buying a pre-owned vehicle easy. Our 1Price-Pre-Owned vehicles come with a Money-Back Guarantee*, 2-Year Included Routine Service* and more. Plus, we'll buy your car, no purchase necessary. Now that's easy.
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2625 W Bell Road

Phoenix, AZ

85023

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Showing 175 reviews

August 12, 2022

Great experience. They did exactly what they said they would do. I would use them again More

by Jdunn9439
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OT
August 11, 2022

Absolute professionals, the process and buying experience was excellent, I highly recommend this dealership to others. From the sales staff, Ricardo and to Svitlana in financing, absolutely all professionals More

by patrick.groome66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Glean and Svitlana Clemmer
July 18, 2022

Brenda was great she had the car ready for me when I arrived and made the process very smooth. Her and Ali provided a deal that I was comfortable with without all the back and forth! I would definitely More

by Gerard C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda, Ali
July 09, 2022

This dealership was pretty good. I would not pay the money for a car here until it is completed. They have a great 5 day money back guarantee that starts when you sign the paperwork, More

by BShip
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Mackie
Jul 11, 2022 -

Autonation USA Phoenix responded

Hi, we are deeply disappointed by your experience at AutoNation USA Phoenix. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 432-1720 to discuss what we can do to help.

Jul 21, 2022 -

BShip responded

UPDATE: I appreciate that someone was nice enough to respond here wanting me to call the GM, but three calls later with no return call from the GM, you can tell that was not what they really wanted. Probably thought I would not do it. I will say that this is even more cause to say to others to just go somewhere else. Find somewhere that values you as a customer enough to call you back and to treat you as the value you are to them.

June 07, 2022

Ricardo was very professional and understood our needs. Did a great job getting us a vehicle. More

by Tina
Recommend Dealer
Yes
Employees Worked With
Ricardo G.
June 02, 2022

Thank you so much for your honestly, while assisting me with my vehicle purchase. I was so excited to have such a wonderful experience! More

by tswpos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Escobido
May 26, 2022

We were in the other day as a matter of fact we went too several lots. But the young man that helped us was great. We have to wait for a month or two before we buy but I can for sure we will be back to see More

by loispeters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Roether
May 19, 2022

I purchased three vehicles at this location and the experience every time is amazing! This dealership is a lot more welcoming then any other dealership I've been too, everyone here is super nice and he More

by Yakaz Durka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine, Harry
May 18, 2022

Easy and seamless car buying experience! Best I’ve ever had! Highly recommend this Dealership to everyone! More

by Silverman19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd, Harry, and Aslam
May 18, 2022

Easiest car buying experience I've ever had. They are all super nice, easy to work with and very knowledgeable. Nick Roether was our sales rep and I would recommend him 100 times over More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Roether