Autonation Toyota Corpus Christi Service Center - Service Center

I was surprised to find out that I was no longer receiving free oil changes no one ever told me it had expired, the young lady was not friendly receiving free oil changes no one ever told me it had expired, the young lady was not friendly More

Vandalism and theft was my experience. I would have thought I lost it until I saw the VANDALISM! If I weren’t traveling with everything I own, I still wouldn’t go there. Yeah shady....rrrrracists. thought I lost it until I saw the VANDALISM! If I weren’t traveling with everything I own, I still wouldn’t go there. Yeah shady....rrrrracists. More

Paid for a service that damaged my vehicle BLUF: The service technicians at #Autonation #Toyota did not secure a hose to the transmission after I paid $350 for a flush resulting in a CEL, damag BLUF: The service technicians at #Autonation #Toyota did not secure a hose to the transmission after I paid $350 for a flush resulting in a CEL, damaged sensor, a rental, and a poor customer experience. I’m disappointed with the service department’s technicians. I’ll say that first of all, the employee that was helping us, Taryn, was courteous and accommodated my girlfriend and I as much as she could. Saturday morning we dropped off her RAV4 for a transmission flush that we were supposed to have picked up later that day. We paid $350 for this service. My dissatisfaction began as we were driving home. The CEL came on in her vehicle about 1.5 miles from the dealership. We took the vehicle back to have it looked at and waited in the lobby/customer area. After a while we were given the news that the CEL came on because a hose wasn’t secured, which resulted in transmission fluid being sprayed all over the engine bay. This obviously caused quite a mess and they apologized and said they would clean it out and send us on our way. Well, more time went by and they approached us again stating that the leaked fluid is beginning to smoke on the hot parts of the motor which is causing other problems with the vehicles sensors and to be safe they were going to replace it for us at no charge. Due to it being Saturday afternoon, they weren’t going to be able to get a part or work on it because they’re closing soon and not opened on Sunday. What makes matters worse is that my girlfriend lives in San Antonio and she now has to come back down to get her vehicle back whenever its repaired! As you can imagine, we’re both upset about this and all we can do is get a rental and deal with it. What is even more upsetting is that the rental we were given was a Corolla which, in my opinion, isn’t comparable to the RAV4 we were supposed to have been driving home that day. I would not recommend service here because of this issue and the fact that no other efforts were made to make this better. I paid $350 for this dealership to damage my girlfriends vehicle, keep it, give her a lesser-valued rental, and send us away displeased. I will be contacting the service manager about this. I don’t feel the dealership extended themselves at all to rectify this, but did the bare minimum to get us off the lot. More

SERVICE DEPT I would to thank Scotty Evans' Team. I have been having my vehicles serviced at the Toyota Dealer for many years and every time His Team takes care o I would to thank Scotty Evans' Team. I have been having my vehicles serviced at the Toyota Dealer for many years and every time His Team takes care of me. Scotty is there for me every time I need help. I continue to return because I'm treated like a customer and not a number. I live in Victoria, TX and I will continue to return because I love the service, professionalism and friendship of the staff. Thank you for everything. Felix E. Truett III 757-575-6757 More

2012 Tundra for 25K complimentary service Took my 2012 Tundra for 25K complimentary service. The service advisor call me an hour later, that my right rear tire had a sidewall puncture and req Took my 2012 Tundra for 25K complimentary service. The service advisor call me an hour later, that my right rear tire had a sidewall puncture and required replacement. And told me he could get me a new one for $277.00 dollars. I told he that I would take care of it. When I pick up my truck I notice it had grease stains on the door sill scuff plate, which when I drop it off the service writer told me how clean the truck was. when I got home I took the both right side tires and start to inspect them and I found no nail or puncture sidewall as the advisor claimed. I did fine that they had left a bolt loose on my front skid plate and had request the tires to be top off at 35 pounds. when I checked them one had 47 pounds and the other three where between 42 to 44 pounds. So please be aware it can happen to you. More