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Autonation Toyota Corpus Christi Service Center - Service Center

Corpus Christi, TX

4.3
679 Reviews

679 Reviews of Autonation Toyota Corpus Christi Service Center - Service Center

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August 02, 2021

Worst service department in the country. No customer updates were provided. Service advisory is the worst in all the years I’ve been going there! More

by NG5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thereall Bad
Aug 20, 2021 -

Autonation Toyota Corpus Christi responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (361) 444-0160 to discuss what we can do to help.

Aug 20, 2021 -

NG5 responded

Really y’all need to figure that out. Rethink your customer service plan.

July 29, 2021

Very satisfied with the service I received on my car. Steve Morin took care of my car and had it ready on a timely manner. The shuttle service came to pick me up at work and took me to get my car when it More

by Janielagarde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morin, Shuttle person Franklin
Aug 13, 2021 -

Autonation Toyota Corpus Christi responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Corpus Christi. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

I enjoyed the friendly reception given by the first clerk. I was invited to enjoy free snacks and drinks in the customer lounge. The attending technician was most cordial and even complimented my new s More

by john pomeroy seip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alegra Spinn and Anita An Aya
Aug 20, 2021 -

Autonation Toyota Corpus Christi responded

Hi John, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 28, 2021

I drop off early and it was ready within two hours. Awesome work. I have a busy schedule so it is important for the time factor because I need my vehicle. More

by mememgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey
Aug 20, 2021 -

Autonation Toyota Corpus Christi responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

July 28, 2021

Had to wait 3 hours for an oil change they said would take less than 2 hours. Other than that it was fine. Waiting room was comfortable. More

by Jane Ritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Aug 20, 2021 -

Autonation Toyota Corpus Christi responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 25, 2021

Appt was for oil change and tire rotation. They only did the latter in the 90 plus minutes that I waited. Still need this service but will have to return later. Also was told I needed additional work and ha More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David (trainee); Mary Jo
Jul 26, 2021 -

Autonation Toyota Corpus Christi responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 444-0160 -- we hope to hear from you soon.

July 25, 2021

I bought this vehicle and was under the assumption that tires would be rotated on each visit. The fluids were to be topped off at each visit and none of these things are being done. More

by gilbertoovalle36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jul 26, 2021 -

Autonation Toyota Corpus Christi responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Corpus Christi. If you would be willing to give us another chance in the future, please reach out to our General Manager at (361) 444-0160. We would appreciate the chance to turn your experience around.

July 25, 2021

I always encounter an experienced and knowledgeable staff whenever I bring my automobile in for maintenance. The staff at Auto Nation have earned my trust. More

by jtomaojr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alegra
Jul 26, 2021 -

Autonation Toyota Corpus Christi responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Corpus Christi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2021

Outstanding service. In spite of their high work load volume, we get our Highlanders back in a timely manner with the confidence that it was fixed correctly. More

by Nicolaos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Abrego
Jul 23, 2021 -

Autonation Toyota Corpus Christi responded

Nicolaos, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 22, 2021

I was surprised to find out that I was no longer receiving free oil changes no one ever told me it had expired, the young lady was not friendly More

by daisyboo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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