Autonation Toyota Corpus Christi Service Center - Service Center

The service advisor was very cooperative and professional. She explained my battery options and cost. One of the advisors took time after the installationto help in setting up professional. She explained my battery options and cost. One of the advisors took time after the installationto help in setting up the display. The shuttle ride was very convenient and the driver was very receptive and efficient. Overall experience was positive. More

The only ones that were helpful while my car was in service was my salesman Tyron & Albert Castro. They took care of everything for me! service was my salesman Tyron & Albert Castro. They took care of everything for me! More

This dealership gets 5 stars as far as sales go. Paul Beaudion has sold us many vehicles over the years and I would not hesitate to do business with them again. However, the service department only gets Beaudion has sold us many vehicles over the years and I would not hesitate to do business with them again. However, the service department only gets 3 stars and that is being generous. They, too were excellent when we first started doing business with them, but sadly digressed to an unacceptable level at one time. It was so bad, for the first time in over a decade, I bought a new vehicle from a different dealer. That said, we still a dealer service package on one of our vehicles and just used it recently. I'm the service department issues are improving, but that remains to be seen. So, overall 4 star average on the two. More

No problems with service adviser but noticed engine started smoking on drive home. Checked under hood to find oil spilled all over engine. Found greasy boot prints all over driver floor map. Paid $$$ f started smoking on drive home. Checked under hood to find oil spilled all over engine. Found greasy boot prints all over driver floor map. Paid $$$ for oil change and had to clean up a big mess too!! Going to Mike Shaw next time!!!! More

Terrible garage service they do not do the services on rotation of tires they lie to you saying you need to buy new tire that the one you have is unfixable when I took it somewhere else and got it fixed f rotation of tires they lie to you saying you need to buy new tire that the one you have is unfixable when I took it somewhere else and got it fixed for 20.00 verses buying a new tire from them that was the only option they gave me. Now they want to know how many stars I will give them. Not even one. I love Toyota cars trucks but the problem falls to the back garage where there not being supervised. More

I always have excellent service with Autonation Toyota. I own an Avalon and Tacoma and Autonation is the only place I take them for service. own an Avalon and Tacoma and Autonation is the only place I take them for service. More

I always service my vehicles at Autonation the only downfall is that the communication has gone down lately. They don’t keep you informed. I dropped off my vehicle at 11am for a simple balance of my ti downfall is that the communication has gone down lately. They don’t keep you informed. I dropped off my vehicle at 11am for a simple balance of my tires. I was not able to pick it up until 6pm. I called twice and left a message twice for my service advisor with no return callback. It wasn’t until I called to speak with a manager that I finally received a response. Then she was rude about the whole situation. I understand if you’re busy that day but just keep me informed, that’s all I ask. More

Took our truck for a recall and they got it all fixed without any issues. I definitely would recommend. We will be coming back if the need arises without any issues. I definitely would recommend. We will be coming back if the need arises More

The service adviser was RUDE, RUDE, RUDE. He told me things that I knew were not true. For example he said I needed new bakes but they had just been done - just not at Toyota. He has no idea what cus things that I knew were not true. For example he said I needed new bakes but they had just been done - just not at Toyota. He has no idea what customer service means. More

I'm so disappointed in my experience with Mike here. I brought in my car because a light came on, and I thought it might be a reminder for an oil change, even though I shouldn't be due for one yet. For th brought in my car because a light came on, and I thought it might be a reminder for an oil change, even though I shouldn't be due for one yet. For this, Mike, my service tech, mocked me. Moving on, I told him my AC was dripping (possibly fluid, possibly condensation) when I drove it for a long time, like on a road trip. At first, he told me this just "sometimes happens..." No, sir, this should not happen, and it can be fixed, and I'd like to pay to fix it. He called me a few hours later to tell me my car was ready to pick up. I asked what the problem with the AC ended up being, and he said a master tech would have to take a look at that. I said okay. He then told me I could come pick up my car? Even though it hadn't been looked at? I asked if a master tech could please look at it, and he said it would have to be the next day. Told him that was just fine, and to please call me in the morning when it was ready. At noon, I'd not heard anything (not even a call from the master tech or Mike asking for any details about the problem), so I called to check on the car. Mike was out to lunch, but he'd marked my car in the system as being ready to pick up. Even though the AC still hadn't even been checked, and there were zero notes on the AC in the system. I waited until he came back from lunch, and called again. At this point, he told me the AC was fixed, but didn't have any idea what exactly had been done to "fix" it. I asked him to check; he put me on hold, and came back and said they had "tightened something." I asked what they tightened; he put me on hold AGAIN, came back and said they emptied the drain pan (which isn't tightening anything?). I said fine, I'll just come get it, be there in 20. When I came in, Mike was nowhere to be found. Allegra (who was so helpful and absolutely lovely throughout my brief experience with her), took care of ringing me up. She confirmed there were no notes on my file about the AC. There was no charge for fixing the AC. Seemed pretty clear Mike had just lied to me about it and hadn't had anyone even look at it. The next day, driving home to Dallas, the AC started dripping again about two hours into the trip, and continued dripping the entire time. I have had some less than stellar experiences with car repair (as has pretty much everyone), but I have never been mocked, and definitely never been flat-out lied to by anyone before. I think I've written one online review in my entire life, but after the way Mike treated me, I had to share my experience. More