Autonation Toyota Corpus Christi Service Center - Service Center
Corpus Christi, TX
679 Reviews of Autonation Toyota Corpus Christi Service Center - Service Center
Worst service I have ever received. Took my new Highlander in for routine 5000 mile service which is really a tire rotation and was told it would take about an hour. Two and a half hour Took my new Highlander in for routine 5000 mile service which is really a tire rotation and was told it would take about an hour. Two and a half hours later, I asked if there was a problem. My vehicle had never even been taken back to the service area. I was told I’d have to wait an additional hour. What! When I spoke to the manager on duty to tell him that this was unacceptable service, he barely looked up from what he was doing and said, yes this is unacceptable. That’s it? No I’m sorry, nothing. More
It is a very professional operation, and the people who work there seem to genuinely enjoy their jobs. I was there for about an hour and found it pleasant. work there seem to genuinely enjoy their jobs. I was there for about an hour and found it pleasant. More
Recently took my 2021 tacoma in for an oil change and tire rotation. After a few days I started noticing a noise coming from the rear end of my truck. So I drove with my windows down and was able to pi tire rotation. After a few days I started noticing a noise coming from the rear end of my truck. So I drove with my windows down and was able to pin point that the noise was coming from my rear passenger wheel, so I removed the cover on my wheel and discovered that my lug nut was not installed but just floating around inside the wheel cover. Went ahead and installed the lug nut to my wheel and checked the rest of my wheels for loose lug nuts. Very disappointing that this was overlooked and that my vehicle was returned to me in that condition. More
Jo Jo (Mary Jo) Ramirez is the hardest working service coordinator there, but still takes the time to explain and review everything and let us know about other options. She’s a great asset for you. coordinator there, but still takes the time to explain and review everything and let us know about other options. She’s a great asset for you. More
I found the employees to be friendly and helpful. My waiting time matched what your employee said it would be. He was friendly, helpful and prompt. I love my Toyota truck and l bring it to the dealer My waiting time matched what your employee said it would be. He was friendly, helpful and prompt. I love my Toyota truck and l bring it to the dealership for any type of work necessary. keep up the good work! More
The dealership is very nice in general, with a great waiting area and knowledgeable advisors. I went for Service of a sliding passenger door on a Sienna van, and the part causing the problem was obviou waiting area and knowledgeable advisors. I went for Service of a sliding passenger door on a Sienna van, and the part causing the problem was obviously mis-diagnosed (or maybe they go hand in hand) because the same thing was still happening $900 later. But my service advisor is helping me get another diagnostic with no charge to find the problem. More