Autonation Toyota Corpus Christi Service Center - Service Center

I went in for an oil change and tire rotation and was $160 by Adrian. When I went back to pick up my 4runner and Jeremy was checking me out and was charging me $359. I proceeded to tell him that wasn’t w $160 by Adrian. When I went back to pick up my 4runner and Jeremy was checking me out and was charging me $359. I proceeded to tell him that wasn’t what I was quoted, that I was told by Adrian $160. Jeremy proceeded to tell me the services that were done which included the oil change and tire rotation plus a coolant flush. I asked him if that was something that they just do and he said no. I told Jeremy that I didn’t ask for the coolant flush. He then brought Adrian to confirm and Adrian stated he must have accidentally added the wrong code and apologized profusely. Jeremy from that moment on was just upset you can tell because now they were having to figure what to do about the $175 cost since I was not going to be paying for something that I didn’t ask for. Jeremy checked me out and didn’t say thank you for coming or apologize either for the inconvenience. He handed me my receipt and gave my keys to another employee to walk me out. I didn’t appreciate the customer service I received at the end of my appointment. I feel that Jeremy handled it wrong and was upset because of the money that they now were having to figure out to cover. I’ve never had issues in the past but will not be coming back again. More

I can drop in anytime and they know my name. I'm a ling time customer and I can bring my dog. Everyone is very professional but yet real . I'm a ling time customer and I can bring my dog. Everyone is very professional but yet real . More

As usual your service was great. However, you added an extra charge of $16.47 for customer pay env that sucks! However, you added an extra charge of $16.47 for customer pay env that sucks! More

Service is efficient y waiting area is great! Staff is wonderful y positive! Thank u! Staff is wonderful y positive! Thank u! More

Worst service I have ever received. Took my new Highlander in for routine 5000 mile service which is really a tire rotation and was told it would take about an hour. Two and a half hour Took my new Highlander in for routine 5000 mile service which is really a tire rotation and was told it would take about an hour. Two and a half hours later, I asked if there was a problem. My vehicle had never even been taken back to the service area. I was told I’d have to wait an additional hour. What! When I spoke to the manager on duty to tell him that this was unacceptable service, he barely looked up from what he was doing and said, yes this is unacceptable. That’s it? No I’m sorry, nothing. More

It is a very professional operation, and the people who work there seem to genuinely enjoy their jobs. I was there for about an hour and found it pleasant. work there seem to genuinely enjoy their jobs. I was there for about an hour and found it pleasant. More

Best thing is service advisor ArtAlaniz. He is amazing and always looking out for my vehicle He is amazing and always looking out for my vehicle More

Worst customer service I’ve experienced in a long time. No contact no follow up no communication. No contact no follow up no communication. More

Recently took my 2021 tacoma in for an oil change and tire rotation. After a few days I started noticing a noise coming from the rear end of my truck. So I drove with my windows down and was able to pi tire rotation. After a few days I started noticing a noise coming from the rear end of my truck. So I drove with my windows down and was able to pin point that the noise was coming from my rear passenger wheel, so I removed the cover on my wheel and discovered that my lug nut was not installed but just floating around inside the wheel cover. Went ahead and installed the lug nut to my wheel and checked the rest of my wheels for loose lug nuts. Very disappointing that this was overlooked and that my vehicle was returned to me in that condition. More

Jo Jo (Mary Jo) Ramirez is the hardest working service coordinator there, but still takes the time to explain and review everything and let us know about other options. She’s a great asset for you. coordinator there, but still takes the time to explain and review everything and let us know about other options. She’s a great asset for you. More