Autonation Toyota Corpus Christi Service Center - Service Center
Corpus Christi, TX
679 Reviews of Autonation Toyota Corpus Christi Service Center - Service Center
Hi, I wanted to preface this with that I understand that these are very difficult times and it’s hard to have good service lately. Toyota has not usually steered me wrong in the past, and I love the company these are very difficult times and it’s hard to have good service lately. Toyota has not usually steered me wrong in the past, and I love the company. There were also a lot of great people who helped me, namely shuttle operators; however, what should’ve been cleared up in one day became an all day affair that resolved nothing, and I will still have to come back again for another entire day to have the issue actually fixed. I want to mention that I scheduled the appointment to get my car serviced the week prior, (I was sent a mailer about a safety recall due to braking assistance) and was told that the parts would be ordered (this is very important). Then, upon getting to Toyota at 10 for my appointment, waiting for a shuttle for an hour, getting a shuttle home and after a few hours, I get a call saying that they don’t have the parts, upon which I have to wait for a shuttle back. Not to mention waiting in the service area in a complete lack of line and no instructions from people at the desks telling other customers to wait in line, so they merely cut. 30 minutes of waiting to be helped. Why did nobody call me before today or even this morning before the appointment to say the parts were not in and to not bother coming in? Somebody dropped the ball big time, and I just want to say if something happens with my vehicle, that will be due to the ball being dropped. I NEVER voice my complaints, but this was very disappointing, especially considering how much we pay for vehicles, and considering what a great reputation Toyota has always had and I would hope will continue to have, but I did not feel that from my experience earlier on in the week. More
You all are to expensive. I went in for an oil change and tire rotation. The advisor gave me a quote for both. I thought that the tire rotation was the expense, but come to I went in for an oil change and tire rotation. The advisor gave me a quote for both. I thought that the tire rotation was the expense, but come to find out it was the oil change…. Way to expensive. Will not get my oil changed their again! And also I needed a quote on a rubber seal for the door of my car and the advisor never got that quote for me. And one more problem… I stood around about 15 minutes to pick up my car and no one asked if I needed help. I had to ask if someone could help me!!! Acknowledgement is alway nice even if your busy just to let customers know that someone will be right with them. More
Scotty really helped me out. I definitely recommend this dealership. The current administration really screwed up everything to include disruption of our supply chain. I thought I definitely recommend this dealership. The current administration really screwed up everything to include disruption of our supply chain. I thought I’d never get the part I needed. I was truckless for almost a month, just waiting for this part. As soon as the part came in, Scotty made sure I got it. Thanks Scotty! More
My experience at this dealership was decent. The staff was helpful and friendly. My only negative feedback is on the wait time. the wait time is too long. The staff was helpful and friendly. My only negative feedback is on the wait time. the wait time is too long. More
I needed required maintenance on my 22 Tacoma and Auto Nation got me in for service right away and then performed the services quickly while I waited. Nation got me in for service right away and then performed the services quickly while I waited. More