Autonation Toyota Corpus Christi Service Center - Service Center

Worst service encounter with a new car dealership that I have ever experienced I have purchased 20 new Toyota and Lexus products (in addition to other brands) and remain loyal to Toyota/ Lexus but will have ever experienced I have purchased 20 new Toyota and Lexus products (in addition to other brands) and remain loyal to Toyota/ Lexus but will not be doing any further business at the AutoNation dealership in Corpus Christi More

This is a dealership I trust. I have been servicing my car with Autonation Toyota since I got it. However this last time lost them a star. My car repair required parts to be order I have been servicing my car with Autonation Toyota since I got it. However this last time lost them a star. My car repair required parts to be ordered from out of town. First they were expected in 2 days, then 4, then unknown. It took two weeks. The car was fixed in one day. I know parts acquisition is a problem worldwide. I think patrons expectations need to be set accordingly, so people can plan their transportation needs. Also I noticed that associates were overwhelmed and new hires were inexperienced with little oversight. The people who work at Autonation Toyota are very courteous and straight forward but too often my calls went unanswered, and the parts situation was snarled. Communication between the Service Reps and the parts department was not clear. My car is fine and I will return to this dealership, but it was a grueling and exhausting experience. I hope my honest critique will make a difference, because I see the workforce there being shorted and frustrated. More

The personnel is attentive to my questions and/or concerns. They explain the procedure and why it is needed. Generally they stay on schedule. I have been pleased with the service which is important s concerns. They explain the procedure and why it is needed. Generally they stay on schedule. I have been pleased with the service which is important since I only take my vehicle to the dealership for servicing. More

Got in same day and time for service was what was estimated. Very efficient. Service advisor was great and helpful explaining what to expect for next appointment. estimated. Very efficient. Service advisor was great and helpful explaining what to expect for next appointment. More

Excellent service by sales representative. All questions answered. Follow up service always performed on a timely basis. Service after the sale is excellent. Family members are also Toyota own All questions answered. Follow up service always performed on a timely basis. Service after the sale is excellent. Family members are also Toyota owners because of great recommendations. More

Fast efficient and very busy and courteous place. Wish it was more streamlined to the customer. Wish it was more streamlined to the customer. More

Associate, Clint Crawford added service without permission. Never updated delayed during vehicle’s service. This same associate is very aggressive in suggesting services that was not needed during permission. Never updated delayed during vehicle’s service. This same associate is very aggressive in suggesting services that was not needed during the visit. More

The dealership and the service writer were very friendly and helpful and the repairs to my vehicle were done as promised and in a timely manner. and helpful and the repairs to my vehicle were done as promised and in a timely manner. More

Excellent customer service answered all the questions I had.The waiting time was reasonable and watching tv made it go faster. had.The waiting time was reasonable and watching tv made it go faster. More

My appointment was at2pm and I my car was ready in about 1 hour iwas comfortable while waiting and I feel everything was properly done 1 hour iwas comfortable while waiting and I feel everything was properly done More