Autonation Toyota Corpus Christi Service Center - Service Center

AUTONATION IS, AS ALWAYS, VERY DEPENDABLE AND THE OFFICE STAFF IS USUALLY VERY EFFICIENT. THEY ARE ALWAYS FRIENDLY. THE ONLY REASON I GAVE THEM FOUR STARS INSTEAD OF FIVE IS I HAD TO WAIT A PRETTY LONG TIME STAFF IS USUALLY VERY EFFICIENT. THEY ARE ALWAYS FRIENDLY. THE ONLY REASON I GAVE THEM FOUR STARS INSTEAD OF FIVE IS I HAD TO WAIT A PRETTY LONG TIME FOR SOMEONE TO SHOW UP TO HELP ME WHEN I DROPPED OFF MY CAR. MAYBE IT WAS BECAUSE IT WAS THE LUNCH HOUR. EVEN THOUGH, WHEN CLINT CRAWFORD CAME TO HELP ME, HE WAS VERY FRIENDLY AND HELPFUL More

Put my truck in early Thursday morning called several times Thursday afternoon and Friday morning and was put on hold for 20 to 30 minuets just gave up calling and waited for the dealer to call back with times Thursday afternoon and Friday morning and was put on hold for 20 to 30 minuets just gave up calling and waited for the dealer to call back with a quote for the repair cost. When I finally got the call, it was ready for pick up I was told the cost would be 540 but when I got there it it was 750I was charged a shipping charge equal to the part cost. the dealer should have the parts needed and not add on the shipping charge. my issue involved removing the dash, after getting the truck back the dash vibrates and is lose. I do not have the luxury of taking it back to have the dash tightened up or the cash to spare on what they charge to retighten the dash. just great full my truck is running yeaaaaa It was a blown fuse More

I was treated real good and respectable as a customer. Sales rep when an extra step to make me feel comfortable and at ease with my vehicle being repaired Sales rep when an extra step to make me feel comfortable and at ease with my vehicle being repaired More

Best customer service! Check in was a little slow but after that everything went smooth Check in was a little slow but after that everything went smooth More

Service was excellent! Art took good care of me. I order all Toyota parts and got it ! Art took good care of me. I order all Toyota parts and got it ! More

Worst service encounter with a new car dealership that I have ever experienced I have purchased 20 new Toyota and Lexus products (in addition to other brands) and remain loyal to Toyota/ Lexus but will have ever experienced I have purchased 20 new Toyota and Lexus products (in addition to other brands) and remain loyal to Toyota/ Lexus but will not be doing any further business at the AutoNation dealership in Corpus Christi More

This is a dealership I trust. I have been servicing my car with Autonation Toyota since I got it. However this last time lost them a star. My car repair required parts to be order I have been servicing my car with Autonation Toyota since I got it. However this last time lost them a star. My car repair required parts to be ordered from out of town. First they were expected in 2 days, then 4, then unknown. It took two weeks. The car was fixed in one day. I know parts acquisition is a problem worldwide. I think patrons expectations need to be set accordingly, so people can plan their transportation needs. Also I noticed that associates were overwhelmed and new hires were inexperienced with little oversight. The people who work at Autonation Toyota are very courteous and straight forward but too often my calls went unanswered, and the parts situation was snarled. Communication between the Service Reps and the parts department was not clear. My car is fine and I will return to this dealership, but it was a grueling and exhausting experience. I hope my honest critique will make a difference, because I see the workforce there being shorted and frustrated. More

The personnel is attentive to my questions and/or concerns. They explain the procedure and why it is needed. Generally they stay on schedule. I have been pleased with the service which is important s concerns. They explain the procedure and why it is needed. Generally they stay on schedule. I have been pleased with the service which is important since I only take my vehicle to the dealership for servicing. More

Got in same day and time for service was what was estimated. Very efficient. Service advisor was great and helpful explaining what to expect for next appointment. estimated. Very efficient. Service advisor was great and helpful explaining what to expect for next appointment. More

Excellent service by sales representative. All questions answered. Follow up service always performed on a timely basis. Service after the sale is excellent. Family members are also Toyota own All questions answered. Follow up service always performed on a timely basis. Service after the sale is excellent. Family members are also Toyota owners because of great recommendations. More