Autonation Toyota Corpus Christi Service Center - Service Center

Let me preface this by saying that both driver and passenger front doors off my vehicle received paint damage while at the dealer for service... Neither the service writer or service manager were very passenger front doors off my vehicle received paint damage while at the dealer for service... Neither the service writer or service manager were very helpful about getting this resolved. The service manager didn't even address me when the service writer and I spoke with him about the damage. I was told I would be called back later the same day for details about repairs but never received a call... Hopefully they will call me back soon and I don't have to be the person calling them about resolving this since that would only add insult to injury. The rest of my service experience was not much better. I have a service contract that pays for engine and cabin air filters but the service writer still tried to charge me close to $150.00 for that. When I got in my vehicle to leave I had to put half of my glove box contents back into my glove box since the mechanic didn't do that after changing the cabin air filter. This is only the latest in a string of consistent issues with this service department. If there were another option that was nearby I would seriously consider them... More

Went in for a transmission fluid flush for my Sienna on a busy Wednesday morning. Car was ready in about 2 hours as predicted. No wait shuttle service both ways. Great service! busy Wednesday morning. Car was ready in about 2 hours as predicted. No wait shuttle service both ways. Great service! More

I always deal with Steve Moran he keeps me updated and treats us with great respect and honesty! treats us with great respect and honesty! More

It was okay, some of the employees had an attitude like if asking them a question was a bother if asking them a question was a bother More

Scheduling was easily done via website. Service rep, Eloisa, was professional and courteous. She noted my concerns, updated me throughout the service and finished in a timely manner. Service rep, Eloisa, was professional and courteous. She noted my concerns, updated me throughout the service and finished in a timely manner. More

Excellent Car service Friendly and reliable. No hassle. Great mechanic kept me up to date with car progress No hassle. Great mechanic kept me up to date with car progress More

Very helpful and thorough job. They shared auto report quickly and had car ready in a timely manner. They shared auto report quickly and had car ready in a timely manner. More

Not as good as I would hoped for. Went for an oil change and tire rotation but only got the oil change. When I arrived I was pleased to hear that I would get to see a video of what th Went for an oil change and tire rotation but only got the oil change. When I arrived I was pleased to hear that I would get to see a video of what the technician saw. Unfortunately that video was of the tech picking up the work order and pointing at my vehicle saying it was done. I also requested a belt change and would have been happy to see the old one compared to the new. When I informed my service advisor of the video, his response was some techs just make videos. Well ok. Also after I left, I was texting the advisor about the tire rotation I did not receive. They had to review their video to find that the tech didn’t rotate the tires. Well ok. I was refunded for the tire rotation but never once in either of the interactions was there an apology. I would’ve expected something like “I do apologize for the inconvenience” or I apologize for the silly video my tech made. Our team needs to get on the same page on the expectation of the video”. Nothing like that at all. Just “some techs make just videos” and “you want to come back to get the rotation or you want a refund?” I guess my expectations are too high. More

Made an appointment at 9a for tire rotation and brake flush and waited at dealership. Service was not completed until 4p. Ridiculous! What was the point for making an appointment. Vehicle was not due flush and waited at dealership. Service was not completed until 4p. Ridiculous! What was the point for making an appointment. Vehicle was not due for an oil change, needed 5k more miles and they did an oil change! Also, could have been done at 3p, but was never called until 4p. Not taking my Toyota for service there again. This has happened twice on waiting practically all day! More

Friendly and helpful staff. Car was running smooth as a butter after the service even with almost 130k miles on it Car was running smooth as a butter after the service even with almost 130k miles on it More