Autonation Toyota Corpus Christi Service Center - Service Center

I had an appointment at 2 pm for just an oil change. I arrived 15 minutes before 2 and was met by what I later found out was just a greeter. Thought I was waiting for the technician. Then she told me I I arrived 15 minutes before 2 and was met by what I later found out was just a greeter. Thought I was waiting for the technician. Then she told me I had to go inside. I then had to wait behind someone that drove up behind me. When I finally got waited on by a technician, I was told it would be about a two hour wait. When I originally called to make the appointment I was told then I could just bring it in but it would be about a two hour wait. So what was the purpose for making an appointment if walk-ins don't have to wait until an appointment is taken care of first? Also there was only on technician and a technician in training available. Was disappointed in the whole process. You are lucky I even gave you a 3 rating! More

Made appointment online, arrived and warmly greeted. Given an accurate timeframe for service and all completed exceptionally. Given an accurate timeframe for service and all completed exceptionally. More

Wouldn’t take my car anywhere else excellent folks. Very friendly knowledgeable people great customer service Very friendly knowledgeable people great customer service More

I got there before my appointment and they worked me in and I got out fast! and I got out fast! More

Actual price was cheaper than quoted which was great! But they didn't call when finished, I had to call. Should note that service advisor was in training so understandable. But they didn't call when finished, I had to call. Should note that service advisor was in training so understandable. More

Service was to the point from start to finish. Communication was brief and factual. Expectations were laid out in an understandable manner: diagnosis, plan of action, updates, summary and conclusi Communication was brief and factual. Expectations were laid out in an understandable manner: diagnosis, plan of action, updates, summary and conclusion. Service and information based.Thanks More

I went to the service center in the later afternoon on 10/07/22. Expecting to make an appointment for service for the next day. I spoke with Art in the service center and was surprised he was able to wor 10/07/22. Expecting to make an appointment for service for the next day. I spoke with Art in the service center and was surprised he was able to work me in. I waited for about an hour or so and they had me on my way. This was a faster service than I ever had there. Thank you. More

it was a sucessful maintenance experience for my truck , but did they check fluid levels and were any low or all were ok? i was told on life time battery no service charge then they charged service charge, but did they check fluid levels and were any low or all were ok? i was told on life time battery no service charge then they charged service charge, but they later said there was a charge, but did i get $20.00 off.... More

Friendly service Received complete detail of issue and what was needed Vehicle was ready at time promised and what was needed Vehicle was ready at time promised More

I have bought two new vehicles from Autonation Toyota and serviced with them for over 10 years. I have always experienced good service. When my vehicle is serviced, most of the time I wait in the lobby. A fe serviced with them for over 10 years. I have always experienced good service. When my vehicle is serviced, most of the time I wait in the lobby. A few times I have used the shuttle service and that works great, also. All the reps are very helpful and friendly. They could improve in one area. When taking in the vehicle sometimes customers are bunched up by the entrance and there are 6 or so reps to check them in. It is confusing who is next or which rep is available. There is no line or a way to make a line. Everyone just stares at each other, and it makes the wait uncomfortable. I have heard people complain and seen people get irritated before they are called. Often, we are in the way of other people coming in or leaving and people picking up their car. It would be great to take a number and be called instead of waiting all bunched up like cattle. Once I was traveling and had a tire blow out in Houston. When I went to the dealership in Houston, they were very organized. More