Autonation Toyota Corpus Christi Service Center - Service Center

I arrived at 9 am and my advisor, Julian was not in yet! Mrs. LoLa was there, and she asked my husband if he bought the truck at Auto Nation numerous times because she could not find the information. We hav Mrs. LoLa was there, and she asked my husband if he bought the truck at Auto Nation numerous times because she could not find the information. We have bought 8 vehicles here. My husband told Mrs. Lola that the truck breaks were squeaking, and she replied that it was surface rust, and nothing could be done. Surface rust on a 2022 Tundra! I quess, she is also a mechanic. We sat in the waiting room for almost 4 hours. Julian never came to look for us or gives us an update. I went to the desk and ask Mrs. Lola the status on my truck, and she replied very forcefully, who is your advisor! I said Julian and he was sitting next to her, and he said what is the name I told him Margarita Ortiz and we have been waiting for almost 4 hours. I will go and check. He came back that they were going to test drive it for the squeaking of the brakes, but that Toyota is aware of the problem on all 2022 Tundras and until they find a resolution nothing can be done. He came back to us after 30 minutes and said the technician found no squeaking on the truck and he would get the truck ready for us. We waited FOUR hours, and the ticket said it was worked on at 9:23am. Julian failed to check on the truck and it just sat there until I approached them to inquire about the truck. He said your truck is ready and we are finished with it and the technician found no squeaking and when Toyota does the recall, we will let you know. My husband asked did they rotate the tires and Julian said yes. The ticket says no tire rotation was done! The only thing that was done was the oil change. Mrs. Lola was very rude and acts like she owns the company. Julian just did not take care of us and showed no remorse for having us wait for over 4 hours. We left Auto Nation at almost 1 pm. I am very upset and I will contact Toyota today. More

Through the years I have been very pleased with Auto Nation Toyota. They shine with professionalism and really caring about their customers. Nation Toyota. They shine with professionalism and really caring about their customers. More

Jojo is awesome, friendly and knows hers stuff glad she’s my advisor and recommended other services my advisor and recommended other services More

Bad customer service. Papers still left in vehicle on pick up. Not cleaned. No communication Papers still left in vehicle on pick up. Not cleaned. No communication More

I usually take my car to the dealership for service, and recently I had Jojo help me. I normally plan on a bit of a wait, but she got my service done super quick, and was extremely friendly as well! recently I had Jojo help me. I normally plan on a bit of a wait, but she got my service done super quick, and was extremely friendly as well! More

I have the best experience at this AutoNation dealership, I went in for my Lexus, and Christopher Resendez sales consultant was so helpful and so Knowledgeable And explained everything in detail I would high I went in for my Lexus, and Christopher Resendez sales consultant was so helpful and so Knowledgeable And explained everything in detail I would highly recommend this dealership to my family and friends More

WHEN I BRING IN FOR SERVICE YOU BREAK SOMETHING ELSE AND IM STILL WAITING FOR A PART TO COME IN THAT YOU LEFT OFF MY VEHICLE & SHOULD BE TAKEN OFF ANOTHER VEHICLE THAT'S ON YOUR LOT AND PUT ON MINE IM STILL WAITING FOR A PART TO COME IN THAT YOU LEFT OFF MY VEHICLE & SHOULD BE TAKEN OFF ANOTHER VEHICLE THAT'S ON YOUR LOT AND PUT ON MINE More

Jojo is absolutely amazing! ! She is always helpful and takes care of every single issue for me! ! She is always helpful and takes care of every single issue for me! More

Mary Jo is a great service advisor and always very helpful. Make sure to ask for her on your next visit! helpful. Make sure to ask for her on your next visit! More

Jojo was extremely helpful and knowledgeable, she explained everything that happened and made sure that all questions i had were answered and let me know what to expect on my next visit which makes g explained everything that happened and made sure that all questions i had were answered and let me know what to expect on my next visit which makes going a much easier experience More