Autonation Toyota Corpus Christi Service Center - Service Center
Corpus Christi, TX
683 Reviews of Autonation Toyota Corpus Christi Service Center - Service Center
I loved the service Keith Hendrickson gave to me. He updated me every couple of days on my vehicle. I made the right choice to choose AutoNation. He updated me every couple of days on my vehicle. I made the right choice to choose AutoNation. More
Excellent customer service, very please with the quality of work. Service representative Art was very professional and respectful towards us. I am very happy we went to the Toyota dealership. of work. Service representative Art was very professional and respectful towards us. I am very happy we went to the Toyota dealership. More
Service representatives are very friendly, professional and helpful. General manager is welcoming and making sure everyone is taken care of. I would definitely recommend thus dealership. and helpful. General manager is welcoming and making sure everyone is taken care of. I would definitely recommend thus dealership. More
I enjoy coming in for easy routine things for my Cadillac but I will say that the guys there at the Toyota side are super awesome. Clint is my guy and he always helps me and makes sure I’m heard. but I will say that the guys there at the Toyota side are super awesome. Clint is my guy and he always helps me and makes sure I’m heard. More
Had a terrible experience getting my car serviced here. Took it in on a Wednesday because a bunch of warning lights had come on and was told that the service would be done by Thursday because they could ge Took it in on a Wednesday because a bunch of warning lights had come on and was told that the service would be done by Thursday because they could get the part quickly. Called Thursday afternoon and was told that the part was there and the mechanic was currently working on it. That was the only time that I spoke with my assigned advisor during the entire process. Was never contacted with information and had to call every time I wanted an update on the car. Every time I called the answer was "the mechanic is working on it right now and it will be done today". It took until Saturday for it to be finished and the mechanic took it on a test drive literally right before the service department was going to close (again, I found all of this info out because I called the department to ask for an update). The only reason I was able to pick it up was because they had someone staying until 6 to do closing activities, otherwise I would have been out of luck and wouldn't have gotten it until Monday. I was never offered a loaner car and had to miss work because of this process and lack of communication. Ultimately, everyone I talked to was very kind, but they didn't provide reasonable expectations or accommodations, which I would expect when paying thousands of dollars for work to be done. Would not recommend anyone take their car here if there are any other options available. In the future I will only be getting my car diagnosed here if necessary and then getting the work done elsewhere. Also, if Adrian is your service advisor, expect to never hear from him. More