Autonation Toyota Corpus Christi Service Center - Service Center

Toyota has been good to me so far. I recently purchased my vehicle in March and had its first service this week. Every single staff I’ve encountered been friendly, helpful and timely. I recently purchased my vehicle in March and had its first service this week. Every single staff I’ve encountered been friendly, helpful and timely. More

Every time I stop in I’m greeted by a smile and everyone is so helpful. Today I stopped by to pick up my new plates and as soon as the salesperson who sold me my new Highlander saw me Aye hurried over to gr is so helpful. Today I stopped by to pick up my new plates and as soon as the salesperson who sold me my new Highlander saw me Aye hurried over to great me. She walked me to the area where I needed to pick them up and made sure I was taken care of. If you’re looking for a new or used vehicle make sure you ask for Aye and you’ll be happy you did. She goes beyond expectations.. More

Great service and a family atmosphere at Autonation CC. Adrain and Lupe do an amazing job helping us customers. Keep up the great worm. Adrain and Lupe do an amazing job helping us customers. Keep up the great worm. More

Bee or Bea is always sweet and kind when I first arrive for service. Alex was also knowledgeable in recommending additional items he felt I should have work on and reduced the price a little. The wait time for service. Alex was also knowledgeable in recommending additional items he felt I should have work on and reduced the price a little. The wait time was long but I walked out a satisfied customer. More

Service was great and fast! Tech was knowledgeable on my vehicle model and gave some tips Tech was knowledgeable on my vehicle model and gave some tips More

Autonation is the only place to buy car’s and get great customer service and satisfaction 😁 customer service and satisfaction 😁 More

JoJo manages our fleet of over 40 trucks. If you need maintenance and you have extraordinary circumstances JoJo has you covered. True professional who works way harder than anyone else I've s If you need maintenance and you have extraordinary circumstances JoJo has you covered. True professional who works way harder than anyone else I've seen there. I honestly would take my fleet elsewhere if she ever left. She is a staple employee. More

The service department employees were all very hospitable. The time that my vehicle was serviced was in a timely manner. The dealership was clean. Very happy with the service. hospitable. The time that my vehicle was serviced was in a timely manner. The dealership was clean. Very happy with the service. More

Good Courteous service my car was serviced, in the timeframe that worked best for me and I appreciated that thank you timeframe that worked best for me and I appreciated that thank you More

I had a horrible experience at this dealership. Their alignment machine was broken and the service advisor, Alex Arranaga, immediately tried to convince me that my car's alignment was off. When he Their alignment machine was broken and the service advisor, Alex Arranaga, immediately tried to convince me that my car's alignment was off. When he saw that I had had my car aligned at the last service at AutoNation 5000 miles ago, he tried to tell me that my tires were old. I bought the car from the dealership about a year and a half ago and this was my 25K servicing. He never asked me for my initials or signature, but told me that my car would be ready in 45 mins to an hour, which is why I decided to wait at the dealership. An hour and a half later, I asked for an update and he tried to tell me that there was one car ahead of me. He then tried to tell me that I had been waiting for less than an hour. Eventually, it turned out that my ticket was missing. I then went to speak to the Service Manager, Mary Jo Ramirez. I recounted my entire experience to her. This person told me she couldn't understand why I was upset because the alignment hadn't been done after all. She also tried to explain to me that the sevice advisor was only doing his work by telling me that my alignment looked off. At no point, did I receive an apology from her that I had been waiting while they didn't even properly file my ticket. She also didn't seem to understand why I would be upset as a customer to have the service advisor tell me my alignment was off or the tires were old when neither was true. Eventually, she told my I was done and handed me my keys. I had to point out to her that I hadn't received my paperwork. She kept working on her computer. When I asked about my paperwork again, she snapped at me that she was getting my paperwork. So let me sum up.The service advisor tried to get me to get an unnecessary alignment. Either lost or didn't file my ticket. Lied to me about how long I had been there. Didn't tell me that he had lost the ticket. My car was serviced though they never took proper authorization from me. The Service Manager was rude and didn't apologize. Told me to leave and I had to ask for my paperwork. During this entire fiasco, I never signed anything. No one went over the inspection results with me. Also, when I first walked in, Mary Jo Ramirez was loudly telling another customer that clients file complaints about her because of her face. This person is unprofessional and customer are complaining because of her behavior. If this person has multiple complaints against her from customers, I cannot understand why AutoNation Toyota has her as Service Manager. Also, unlike other AutoNation dealerships in Corpus, you cannot find a staff directory or the email addrss of the General Manager on their website. I think that gives me an idea of how this place is being run. I tried to get the GM's email address through their chat function and I was told that AutoNation would follow up with me. No one did. I did get the customary email about how they hope I enjoyed their service. AutoNation, you have the prerogative to treat your customers like dirt. Customers have the right to talk with their feet. More