Autonation Toyota Corpus Christi

Very helpful and understanding allowed me to take all the time I needed to make sure I was getting the vehicle I wanted. time I needed to make sure I was getting the vehicle I wanted. More

No one to greet upon arrival: ended up waiting for 10 minutes as other cars got in line ahead of me. Had to track someone down to guide me in checking in. Customer service rep assigned to me would call minutes as other cars got in line ahead of me. Had to track someone down to guide me in checking in. Customer service rep assigned to me would call and not leave a message identifying themselves. I didn’t recognize the number so it took an extra couple of days to connect. Cost me another day in car rental. Place is chaotic More

I've known this delealer for a long time always liked it stopped their a lots of times stopped their a lots of times More

Christian was very friendly and professional. No issues with the adviser however, I went in for an oil change and they are supposed to also check and top my fluid levels. When I got in my vehicle No issues with the adviser however, I went in for an oil change and they are supposed to also check and top my fluid levels. When I got in my vehicle to leave I had a notification from my vehicle that my wiper fluid was low, which tells me that they didn't top my fluid levels like they were supposed to. Christian went and added the wiper fluid himself for me when I went back inside to complain. But now it has me questioning if the techs even changed my oil or checked any of my fluid levels like they were supposed to. Wiper fluid is not a big deal but what if they didn't check my coolant level or something else vital to my vehicles performance? Pretty disappointed. More

Very Helpful On Get The New Car I Wanted and Gave A Good Date When It Would Arrive Date When It Would Arrive More

Was pleased with dealership customer presentation when it comes to accommodating customers with drinks, anything to help make a customer have a comfortable shopping experience to me is very important special comes to accommodating customers with drinks, anything to help make a customer have a comfortable shopping experience to me is very important specially when you have children and have to make such life changing purchases. Also am very satisfied with the warranty personal that assisted me with extended warranty purchase. He really worked a satisfactory purchase for me and don’t feel like he was price gouging me. On other hand was not satisfied with the TA time of my vehicles delivery. I feel after waiting so long that I could have gone anywhere and placed an order for exactly what I wanted and not have been limited to two vehicle color choices only at the time of my purchase. I am also satisfied with the dealership working with me on paperwork to place the order of my new vehicle. I hope that the dealership always works on there appearance. When I walked in I wanted to find a presentable sales rep particularly around my age mainly so that we could maybe have more in common to age. That wasn’t available but the youngin that worked with me did what he could and was presentable. I also looked around and hoped the dealership had accommodations for clean comfort shopping. So In all I feel good about my purchase and always hope to want to always send and refer my friends and family as long as the dealership is always being worked on in all aspects, to keep customers satisfied. TY More

I am on my third Toyota Corolla from Auto Nation. Best dealership ever. Very pleased with the service department. I can always count on them doing a great job on my car and getting speedy service. Best dealership ever. Very pleased with the service department. I can always count on them doing a great job on my car and getting speedy service. Everyone is very professional and helpful. More

Really good service, they work is very profesional and they take of you during your waiting. they take of you during your waiting. More

Good service, good people and lots of help with the finance , less time doing the papers for the car. Thank you my husband loves his car. Can’t wait for me to go back less time then other places . Than finance , less time doing the papers for the car. Thank you my husband loves his car. Can’t wait for me to go back less time then other places . Thanks again we will recommend you. More

Hi, I wanted to preface this with that I understand that these are very difficult times and it’s hard to have good service lately. Toyota has not usually steered me wrong in the past, and I love the company these are very difficult times and it’s hard to have good service lately. Toyota has not usually steered me wrong in the past, and I love the company. There were also a lot of great people who helped me, namely shuttle operators; however, what should’ve been cleared up in one day became an all day affair that resolved nothing, and I will still have to come back again for another entire day to have the issue actually fixed. I want to mention that I scheduled the appointment to get my car serviced the week prior, (I was sent a mailer about a safety recall due to braking assistance) and was told that the parts would be ordered (this is very important). Then, upon getting to Toyota at 10 for my appointment, waiting for a shuttle for an hour, getting a shuttle home and after a few hours, I get a call saying that they don’t have the parts, upon which I have to wait for a shuttle back. Not to mention waiting in the service area in a complete lack of line and no instructions from people at the desks telling other customers to wait in line, so they merely cut. 30 minutes of waiting to be helped. Why did nobody call me before today or even this morning before the appointment to say the parts were not in and to not bother coming in? Somebody dropped the ball big time, and I just want to say if something happens with my vehicle, that will be due to the ball being dropped. I NEVER voice my complaints, but this was very disappointing, especially considering how much we pay for vehicles, and considering what a great reputation Toyota has always had and I would hope will continue to have, but I did not feel that from my experience earlier on in the week. More